Company Overview

GoodVibes Placement Services is a renowned recruitment & outsourcing firm based in Indore since 2019. Specializes in executive search and recruitment for all management levels, dedicated to reducing unemployment in India and ensuring client satisfaction through top-notch services.

Job Overview

Full-Time Customer Care Executive position in Indore with GoodVibes Placement Services for Fresher with less than 1 year of experience. Salary Range: Competitive. 11-50 employees. Company focused on reducing unemployment in India and providing excellent services to clients.

Qualifications and Skills

• Experience in International Call Centre or Customer Service is a plus
• Strong ability in Customer Handling and Business Process Outsourcing (BPO)
• Excellent communication skills to interact effectively with customers
• Passion for customer service and commitment to ensuring customer success
• Ability to work in a fast-paced environment and handle customer inquiries efficiently

Roles and Responsibilities

• Manage incoming calls and emails from clients with professionalism and efficiency
• Provide accurate information and assistance to customers regarding products or services
• Resolve customer issues and complaints in a timely manner
• Maintain customer records and update databases with interactions
• Collaborate with team members to ensure customer satisfaction