Company Overview

GoodVibes Placement Services is a renowned recruitment & outsourcing firm based in Indore. Specializing in executive search and recruitment, we excel in providing professionals for all management levels. Our mission is to reduce unemployment in India and offer excellent services to clients.

Job Overview

Customer Care Executive position at GoodVibes Placement Services in Indore, Madhya Pradesh, India. Full-Time employment with a focus on customer satisfaction. Suitable for Fresher candidates with less than 1 year of experience.

Job Description

• Excellent Communication Skills
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 6 Days Working
• Salary - 20K To 32K CTC
• Location - Indore

Qualifications and Skills

• BPO experience is beneficial
• Proficient in Business Process Outsourcing (BPO)
• Strong customer service and care skills
• Ability to ensure customer satisfaction
• Experience in international processes is a plus

Roles and Responsibilities

• Handle customer inquiries via phone, email, and chat
• Resolve customer complaints with professionalism and patience
• Provide product/service information to customers
• Maintain customer records and update databases
• Ensure customer satisfaction and retention