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Customer Care Executive

Indore
Full-Time
Fresher: Less than 1 year
21K - 27K (Per Month)
Posted on Mar 21 2024

About the Job

Skills

BPO
Fluent English
Business Process Outsourcing (BPO)
Customer Service
Customer Satisfaction
Handling

Company Overview


GoodVibes Placement Services is a renowned recruitment & outsourcing firm in Indore, established in 2019. Specializing in executive search and recruitment, we aim to provide top professionals for various management levels, contributing to reducing unemployment in India and offering excellent client services.


Job Description


Excellent Communication Skills

Graduation Mandatory

Freshers / Experience

Back Office Work

6 Days Working

Salary - 21K To 27K CTC

Location - Indore


Qualifications and Skills


  • Fresher with less than 1 year experience
  • Skills in BPO and Business Process Outsourcing (BPO)
  • Fluent English communication skills
  • Strong focus on customer service and customer satisfaction
  • Ability to handle customer interactions effectively


Roles and Responsibilities


  • Respond to customer queries and concerns via phone, email, and chat
  • Provide information about products and services, resolve customer complaints, and ensure customer satisfaction
  • Maintain customer records and update information in the database
  • Collaborate with other teams to improve overall customer experience





About the company

GoodVibes Placement Services is known recruitment & outsourcing firm based in Indore since 2019. We are an executive search and recruitment company. Our excellence is in providing highly qualified and experienced professionals for senior, middle and junior management level. We specialize in understanding company needs and providing candidates with relevant experience and skills to meet the needs o ...Show More

Industry

Management Consulting

Company Size

11-50 Employees

Headquarter

Indore, Madhya Pradesh

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