Company Overview

GoodVibes Placement Services is a reputed recruitment and outsourcing firm based in Indore. We specialize in providing highly qualified professionals for various management levels. Our mission is to reduce unemployment in India and provide excellent services to our clients.

Job Overview

We are hiring for the position of Customer Care Executive. This is a full-time position with the company, Good Vibes Placement Services. The role is based in Jaipur, Rajasthan, India. The ideal candidate for this role would be a fresher with less than 1 year of experience.

Qualifications and Skills

• Looking For Customer Care Executive
• Excellent Communication Required
• Fluency in English Communication
• Salary - 25k CTC- 34KCTC
• Graduation / Undergraduate
• 5.5 Days working
• Rotational Shift
• Rotational week Off
• Location - Jaipur
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Roles and Responsibilities

• Handle customer inquiries and provide accurate information about products and services
• Resolve customer complaints and issues in a timely and satisfactory manner
• Maintain strong customer relationships through excellent communication and interpersonal skills
• Manage incoming calls and emails, ensuring prompt and efficient customer service
• Document and update customer records and interactions
• Collaborate with other teams to ensure customer satisfaction and seamless service delivery
• Identify opportunities to upsell or cross-sell products and services to customers
• Stay updated on company products, services, and policies to provide accurate information to customers
• Adhere to company guidelines and best practices in customer service
• Meet or exceed customer service performance goals and targets