Company Overview

GoodVibes Placement Services is a recruitment & outsourcing firm in Indore since 2019. Specializing in executive search, we aim to reduce unemployment in India and provide excellent services to clients.

Job Overview

Customer Care role in Gurgaon, Haryana, India for candidates with less than 1 year of experience. Full-Time position at GoodVibes Placement Services with a focus on BPO, International Process, Customer Service, and Customer Satisfaction.

Job Description

• Excellent Communication Skills
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 Days Working
• Salary - 20K To 32K CTC
• Location - Gurgaon

Qualifications and Skills

• Strong communication and interpersonal skills
• Ability to handle customer inquiries effectively
• Basic understanding of BPO and Customer Care processes
• Passion for delivering exceptional customer service
• Ability to work in a fast-paced environment

Roles and Responsibilities

• Provide exceptional customer service via phone, email, and chat
• Assist customers with inquiries, complaints, and issue resolution
• Maintain customer satisfaction by addressing concerns promptly
• Document customer interactions and transactions for records
• Work in a team environment to achieve service goals