Customer Care

22

Applications

Indore
Full-Time
Fresher: Less than 1 year
25K - 27K (Per Month)
Posted on Feb 07 2024

About the Job

Skills

Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Etiquette
Data Entry
Interpersonal Skills

Company Overview


GoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore. Our mission is to reduce unemployment in India while providing excellent services to our clients. We specialize in matching highly qualified professionals with the needs of various organizations.


Job Overview


We are seeking a dedicated and enthusiastic Customer Care professional to join our team at GoodVibes Placement Services. As a Customer Care representative, you will be responsible for assisting our clients and ensuring a positive and satisfying experience. This is a full-time, entry-level position located in Indore, Madhya Pradesh, India.


Qualifications and Skills


  • Excellent Communication Skills
  • Graduate Required
  • Freshers / Experience can apply
  • Rotational Shifts
  • Voice Process
  • 5 days working
  • Salary - 25K To 27K CTC
  • Location - Indore


Roles and Responsibilities


  • Handle customer inquiries and provide accurate information about our services
  • Assist clients in navigating our website and using our online platform
  • Respond to customer complaints and resolve issues in a professional and timely manner
  • Manage and prioritize incoming calls, emails, and chat messages
  • Create and maintain customer records and update relevant information
  • Collaborate with other team members to ensure customer satisfaction
  • Identify opportunities to upsell additional services to clients
  • Stay updated on industry trends and make recommendations for process improvements





About the company

GoodVibes Placement Services is known recruitment & outsourcing firm based in Indore since 2019. We are an executive search and recruitment company. Our excellence is in providing highly qualified and experienced professionals for senior, middle and junior management level. We specialize in understanding company needs and providing candidates with relevant experience and skills to meet the needs o ...Show More

Industry

Management Consulting

Company Size

11-50 Employees

Headquarter

Indore, Madhya Pradesh

Other open jobs from GoodVibes Placement Services