Gnanodaya VLSI Technologies is a premier VLSI training institute in Bangalore, offering cutting-edge training programs that bridge the gap between academia and the semiconductor industry. Our goal is to create a compelling brand narrative that positions Gnanodaya as the go-to destination for aspiring VLSI professionals

Company Overview Gnanodaya VLSI Technologies is a premier VLSI training institute in Bangalore, offering cutting-edge training programs that bridge the gap between academia and the semiconductor industry. Our goal is to create a compelling brand narrative that positions Gnanodaya as the go-to destination for aspiring VLSI professionals. With a dedicated team of 51-200 employees, Gnanodaya VLSI Technologies is committed to excellence in the education industry. For more information, visit <a href="https://www.gnanodayavlsi.com/" rel="noopener noreferrer" target="_blank">our website</a>. Job Overview We are seeking a Customer Support Executive to join our dynamic team at Gnanodaya VLSI Technologies, located in Bengaluru. As a Customer Support Executive, you will play a crucial role in providing excellent support to our students and clients. This is a full-time role that requires exceptional communication skills, problem-solving abilities, and a strong understanding of customer relations. The ideal candidate will have a passion for education and a keen interest in VLSI technologies. Qualifications and Skills <ul><li>Proven experience in employee relations, ensuring smooth communication and conflict resolution within the team</li><li>Strong understanding of performance management principles to effectively monitor and enhance employee productivity</li><li>Familiarity with HR policies and practices, ensuring compliance and consistency across the organization</li><li>Experience in developing and conducting training programs to enhance employee skills and performance</li><li>Knowledge of compensation and benefits to design competitive and fair remuneration packages</li><li>Ensuring HR compliance with legal standards and internal policies to maintain a safe and fair workplace</li><li>Proven conflict resolution skills to manage disputes and maintain a positive work environment</li><li>Excellent verbal and written communication skills for effective interaction with employees and management</li></ul> Roles and Responsibilities <ul><li>Provide exceptional customer support to students and clients, addressing their inquiries and resolving issues promptly</li><li>Maintain accurate records of customer interactions and ensure proper documentation of queries and resolutions</li><li>Collaborate with the training team to understand course offerings and provide relevant information to prospective students</li><li>Handle customer complaints with professionalism, escalating complex issues to higher management when necessary</li><li>Assist in developing and implementing customer service policies and procedures to enhance overall customer satisfaction</li><li>Monitor and analyze customer feedback to identify areas for improvement and report findings to the management team</li><li>Provide timely and effective solutions that ensure customer retention and loyalty</li><li>Conduct follow-ups with customers to ensure their queries are fully resolved and they are satisfied with the service provided</li></ul>

Company OverviewGnanodaya VLSI Technologies is a premier VLSI training institute in Bangalore, offering cutting-edge training programs that bridge the gap between academia and the semiconductor industry. Our goal is to create a compelling brand narrative that positions Gnanodaya as the go-to destination for aspiring VLSI professionals. For more information, visit our website: <a href="https://www.gnanodayavlsi.com/" rel="noopener noreferrer" target="_blank">Gnanodaya VLSI Technologies</a>. Job OverviewWe are seeking a dedicated Human Resources Executive to join our team at Gnanodaya VLSI Technologies. This is a full-time position located in Bangalore, ideal for freshers looking to start their career in HR. The role entails managing various HR activities including recruitment, employee relations, and performance management. Qualifications and Skills<ul><li>Employee Relations (Mandatory skill)</li><li>Recruitment: Ability to source, screen, and interview potential candidates effectively.</li><li>Performance Management: Knowledge of managing employee performance to meet organizational goals.</li><li>HR Policies: Capable of understanding and implementing company HR policies.</li><li>Training and Development: Skills in developing and delivering training programs to enhance employee skills.</li><li>Compensation and Benefits: Knowledge of various compensation and benefits strategies to attract and retain talent.</li><li>HR Compliance: Ensure all employment practices comply with relevant labor laws and regulations.</li><li>Conflict Resolution: Ability to mediate and resolve conflicts in a professional and effective manner.</li></ul> Roles and Responsibilities<ul><li>Assist in recruitment processes including job posting, candidate screening, and interviewing.</li><li>Manage employee relations, ensuring a positive and inclusive workplace environment.</li><li>Implement and monitor performance management processes to meet organizational objectives.</li><li>Develop and maintain HR policies and ensure their effective communication and implementation.</li><li>Coordinate training and development programs to improve employee skills and knowledge.</li><li>Oversee compensation and benefits management to ensure fair and competitive compensation for all employees.</li><li>Maintain HR compliance with all labor laws and regulations.</li><li>Handle employee grievances and conflict resolution professionally.</li></ul>

Company OverviewGnanodaya VLSI Technologies is a premier VLSI training institute in Bangalore, offering cutting-edge training programs that bridge the gap between academia and the semiconductor industry. Our goal is to create a compelling brand narrative that positions Gnanodaya as the go-to destination for aspiring VLSI professionals. Learn more about us at <a href="https://www.gnanodayavlsi.com/" rel="noopener noreferrer" target="_blank">Gnanodaya VLSI Technologies</a>. Job OverviewWe are seeking a dedicated and experienced Senior Sales Team Lead to join our team in Bangalore. This is a full-time position where you will be responsible for driving sales strategies and managing a high-performance sales team. You will play a pivotal role in achieving our sales targets and expanding our customer base within the education industry. Qualifications and Skills<ul><li>Proven ability in sales strategy development and execution (Mandatory skill)</li><li>Experienced in team management with the ability to lead and inspire a sales team</li><li>Strong customer relationship management skills to foster long-term partnerships</li><li>Expertise in sales forecasting and setting achievable targets</li><li>Excellent negotiation skills to close deals and drive revenue growth</li><li>Strong market research skills to identify new opportunities and trends</li><li>Proficient in sales management techniques to streamline workflows and improve efficiency</li></ul> Roles and Responsibilities<ul><li>Lead and manage the sales team to achieve set sales targets and objectives</li><li>Develop, implement, and monitor sales strategies to drive business growth</li><li>Establish and nurture relationships with key customers and stakeholders</li><li>Conduct regular market research to identify new sales opportunities and market trends</li><li>Prepare and present sales reports, forecasts, and performance metrics</li><li>Train, mentor, and motivate the sales team to enhance their skills and performance</li><li>Collaborate with other departments to ensure seamless execution of sales strategies</li><li>Manage budgeting and resource allocation for the sales department</li></ul>