Good to have:

•0-1 Year hands on experience in Service & Support on Backup/Nearline products, mainly HP enterprise level libraries, Physical Tape Libraries, Virtual libraries, Disk to Disk Backup systems, OS, Backup Software.

•Working through complex problems which may involve Switch, SAN or Library components and require a holistic troubleshooting approach.

•0-1 year of Field support experience preferred.

•Experience with SAN and Switched SCSI environments.

•Should have exposure to basic Storage concepts like RAID, SAN, NAS.

•Idea in supporting at least 2 OS in a clustered SAN centric environment.

•Idea on using HPs L&TT Tools for diagnosing, Firmware upgrades, Testing of Tape Libraries, and Library management tools like CV-TL, CV-VLS

•Experience in supporting tape drive technologies including DLT, SDLT, LTO1 to LTO5•General knowledge of SAN Infrastructure, Blade environment, Virtual Connect, ProLiant Servers, SAN concepts, connectivity of Nearline products & solutions in SAN, Ethernet & Direct attached environment, SAN associated products including Secure Path, Business Copy, Persistent Storage Manager, Virtual Replicator.

•General knowledge of networking concepts and iSCSI protocol.

•Knowledge & understanding of Storage arrays - EVA, MSA Storage.

•3PAR Arrays (Legacy or StoreServ 7xxx/10xxx), understanding of CPG concepts, servicemag disk replacements, Node rescue.