GJ INFOTECH PRIVATE LIMITED is a Thrissur based Software company since 22nd September, 2001, it was a relentless journey of excellence by providing the best ERP software for educational institutions, ERP systems for Manufacturers &amp; Traders.

Company Overview GJ Infotech Pvt Ltd is a Thrissur-based software company established on September 22nd, 2001. We specialize in providing ERP software solutions for educational institutions as well as ERP systems for manufacturers and traders. With a team of 51-200 dedicated employees, we are committed to delivering excellence in our products and services. Job Overview We are seeking a highly motivated Customer Relationship Executive to join our team at GJ Infotech Pvt Ltd. As a Customer Relationship Executive, you will be responsible for building and maintaining strong relationships with our clients. You will serve as the main point of contact for our clients, addressing their inquiries, resolving any issues, and ensuring their satisfaction with our products and services. This is a full-time position based in Irinjalakuda, Kerala, India. Qualifications and Skills <ul><li>Bachelor's degree i</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and negotiation abilities</li><li>Ability to multitask and prioritize tasks effectively</li><li>Proficiency in using CRM software</li><li>Familiarity with the software industry</li><li>Ability to work independently and as part of a team</li></ul> Roles and Responsibilities <ul><li>Build and maintain strong relationships with clients</li><li>Serve as the main point of contact for client inquiries and concerns</li><li>Address client issues and resolve them in a timely manner</li><li>Ensure client satisfaction with our products and services</li><li>Collaborate with internal teams to track and monitor client projects</li><li>Provide regular updates and reports on client accounts</li><li>Identify opportunities to upsell or cross-sell additional products and services</li><li>Stay up-to-date with industry trends and competitor activities</li></ul>

PHP/Software developers are&nbsp;responsible for designing, testing, and implementing new and updated software programs. They take on a managerial role and lead the development team with all software development tasks. Their job is to ensure all projects are completed on time and to company specifications. <ol><li>Knowledge of Ajax, jQuery, and MySQL. </li><li>In depth usage of JavaScript, CSS, and HTML. APIs, Unix/Linux, and MVC Framework Architecture.</li></ol>

Primary skills:Cloud SecurityAWS Security,Cloud SecurityAzure Security,Data SecurityData Classification,Data SecurityData Leak Prevention(DLP),Data SecuritySymantec Endpoint(SEP),Network SecurityNetwork Security Firewall &amp; Policies <h3>Job description</h3> <ol><li>A day in the life of an Infoscion</li><li>As part of the GJ Infotech(P) LTD delivery team, your primary role would be to provide best fit architectural solutions for one or more projects.</li><li>You would also provide technology consultation and assist in defining scope and sizing of work</li><li>You would implement solutions, create technology differentiation and leverage partner technologies.</li><li>Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions.</li></ol> You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of GJ Infotech(P) LTD. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! <h3>Requirements</h3> 1) Knowledge of architectural design patterns, performance tuning, database and functional designs2) Hands-on experience in Service Oriented Architecture3) Ability to lead solution development and delivery for the design solutions4)Experience in designing high level and low level documents is a plus5) Good understanding of SDLC is a pre-requisite6) Awareness of latest technologies and trends7)Logical thinking and problem solving skills along with an ability to collaborate8) We're looking for passionate individuals to join our team and amplify our efforts in making&nbsp; Indian youth aware of the abundant opportunities in GJ Infotech (P) LTD&nbsp; We're growing fast and buckled up to leap ahead. www.gjinfotech.netPinky (HR Head) - 7356652999hrm@gjinfotech.net

Project Manager (Java, PHP, Laravel, Flutter, Angular, Dot Net, VB, Android ...etc) Skills and Abilities of Project Manager&nbsp; 1)	4+ years experienced in all the above technologies2)	Well versed in project management that involves technology, process and people.&nbsp;3)	Preferable to have 5+ Exp in data background among the overall Exp&nbsp;4)	Good communication skill and able to work with customer independently&nbsp;5)	Good acumen in spotting business opportunities and should be a team player&nbsp;6)	Should have an Exp in estimation and proposal writing&nbsp;7)	Should have exposure to contemporary digital transformation technologies&nbsp;8)	Should be a constant learner Required Knowledge <ul><li>As part of the GJ Infotech(P) LTD delivery team, your primary role would be to provide best fit architectural solutions for one or more projects.</li><li>You would also provide technology consultation and assist in defining scope and sizing of work</li><li>You would implement solutions, create technology differentiation and leverage partner technologies.</li><li>Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions.</li><li>You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of GJ Infotech(P) LTD. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!</li><li>Knowledge of architectural design patterns, performance tuning, database and functional designs</li><li>Hands-on experience in Service Oriented Architecture</li><li>Ability to lead solution development and delivery for the design solutions</li><li>Experience in designing high level and low level documents is a plus</li><li>Good understanding of SDLC is a pre-requisite</li><li>Awareness of latest technologies and trends</li></ul>Logical thinking and problem solving skills along with an ability to collaborateWe're looking for passionate individuals to join our team and amplify our efforts in making Indian youth aware of the abundant opportunities in GJ Infotech (P) LTD&nbsp;

<h3>Job Responsibilities:</h3> <ol><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ol><h3> </h3><h3>Requirements and skills:</h3> <ol><li>Proven customer support experience or experience as a Client Service Representative</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li></ol> Bachelors degreeExperience: 1-3yrsFresher can also apply.&nbsp;Language Fluency: Malayalam, English, HIndi/Other LanguagesLocal candidates preferred from Thrissur, Dist Interested candidates please call us at +91 7356652999 or send your CV to hrm@gjinfotech.net

GJ INFOTECH (P) LTD