Job Role and Responsibilities: -

• Post launch of Internet Restaurants, the support and guidance for the fulfilment partner (FP) has to be spearheaded.
• Day to day activity track of FP in terms of basic operational hygiene as per the cloud kitchen management.
• Providing coordination support from marketing, purchase, accounts and aggregator team in regards to query and support
• Tracking performance data of FP and highlighting the gaps in performance on weekly basis, fortnightly and monthly
• Following partners on various corrective actions to improve Sales and Operations
• Perform cordial relations with FP and keep high retention rate
• Perform audit and share the feedbacks
• Improve sales and performance of FP

Job Requirements (Soft Skills): -

• Good communications (Written, Verbal and Mail Communications)
• Good Computer skills over Mail, Microsoft Word, Excel and PPT
• Decent interpersonal skills with team handling experience

Management and Technical Skills: -

• Knowledge of project management of business cases
• Must have handled franchise relations or corporate relations
• Time management skills and experience in handling multiple stakeholders
• A minimum experience of 4-5 years in Operations Role in fast paced hospitality company would be desirous.

Qualifications: -

• Minimum Qualifications would be a Graduate in Management domain (Ideal Hotel Management). MBA would be an added advantage.
• Knowledge on project management tool will be advantageous

Job Type: Full-time

Salary: ₹40,000.00 - ₹50,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Andheri East - 400059, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 5 years (Required)