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Customer Support Executive

Whitefield
Full-Time
Fresher (0 to 1 years)
2L - 3L (Per Year)
Posted on Jun 10 2022

About the Job

Skills

Customer support executive , handling inbound calls.

• Manage incoming calls and customer service inquiries

• Provide information about products and services and record details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Shift - Rotational Shift, Rotational week off, 6 days working.

Languages - English with any reginal language.



Note - Work From Office.

About the company

Genisys Group is a new age global information technology and business process services company. We work with enterprises to help them reimagine their businesses to adapt to the digital world and to be successful. With enterprises and ISVs at an inflection point due to far-reaching disruptions, fueled by Digital Transformation via Hyper Automation, Artificial Intelligence, Analytics, Cloud, Appl ...Show More

Industry

IT Services and IT Consul...

Company Size

1,001-5,000 Employees

Headquarter

Bangalore

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