Responsibilities: Inbound Calls II Customer Service II Problem Solving

 • Manage incoming calls and customer service inquiries

 • Provide information about products and services and record details of complaints

 • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

 • Follow up to ensure that appropriate actions are taken on customer requests

 • Refer unresolved customer grievances or special requests to designated departments for further investigation

Qualification: Graduate

Experience: 1 Yr in BPO is Must

Language required: English+ Hindi only 

Salary range : 3 LPA- 3.5 LPA

Shift: Rotational shift

Work from Office