Hello Professionals,

This is Abraham Poul from Geeklurn Edutech PVT LTD; we are looking for Customer Support Specialist location at Bangalore India.

Geeklurn has been consistently recognized and appreciated by Top MNCs for being their trusted staffing partners.

I would really appreciate it if you can go through the job description and respond as quickly as possible with your most updated resume, on hearing from you, we will connect to initiate the next steps.

Organization : Geeklurn Edutech PVT LTD

Requirement :Customer Support Specialist 

Experience :3 to 6 Years

Job type : Permanent

Location :Bangalore

Job Description:

Excellent communication skills in English and Hindi. Knowledge of additional languages would be an

added advantage.

Flexibility to work during day and punctuality to work is a must.

Key Accountabilities & Deliverables:

Interact with customers through Calls (Voice Process)

Focus on achieving targets based on call quality, connectivity, CSAT etc

Maintains customer records by updating account information in the database.

Understand the customers query and identify the customers need and give the best resolution to the

customer.

Recommend potential products or services to customers by analyzing customer needs.

Maintain relationships with customer by providing support, information, and guidance and providing

them with 100% satisfaction on the product they purchase.

Focus on quality of work and documentation of the action as well.

Be a team player and maintain team spirit, positive energy at work.

Regards 

Abraham Poul

Lead - Recruitments

Geeklurn HR Consulting Pvt Ltd- Bengaluru

 # 450 GF DBS House, 26, Cunningham Rd, Bengaluru, Karnataka 560052

https://www.geeklurnhr.com/about/

Mobile +91 93462 77709/ Recruiter4@geeklurnhr.com