Company Overview

Gamut HR Solutions is a dynamic firm located in Hyderabad, dedicated to connecting individuals with the jobs that best suit their skills. With a small, focused team of 2-10 employees, we specialize in tailored recruitment solutions, aiming to deliver personalized service to both employers and job seekers. Discover more about us at our website.

Job Overview

The Sales Coordinator - Female position at Gamut HR Solutions is a full-time role based in Hyderabad, designed for a junior-level professional. Applicants should have 1 to 3 years of work experience. The role focuses on efficiently supporting our sales team with order processing, providing exceptional sales support, and leveraging CRM software to enhance customer satisfaction.

Qualifications and Skills

• Must be proficient in order processing, ensuring accuracy and timeliness for seamless order management (Mandatory skill).
• Strong ability to offer comprehensive sales support, effectively assisting sales representatives throughout the sales cycle (Mandatory skill).
• Experience with CRM software to manage customer relationships and streamline sales operations (Mandatory skill).
• Excellence in customer service to address client inquiries and enhance satisfaction and retention levels.
• Exceptional communication skills, both verbal and written, to facilitate effective interaction internally and with clients.
• Proficiency in lead generation strategies to identify and cultivate new sales opportunities.
• Strong organizational skills to prioritize tasks, manage multiple projects, and meet tight deadlines.
• Ability to work collaboratively in a team-oriented environment, supporting team objectives and contributing to group success.

Roles and Responsibilities

• Coordinate with the sales team to manage and process orders promptly and accurately, ensuring all customer requirements are met.
• Provide proactive sales support, including preparing sales documents, tracking deliveries, and addressing customer queries.
• Utilize CRM software to maintain up-to-date records of customer interactions, sales opportunities, and follow-up activities.
• Support customer service efforts by resolving issues, providing product information, and elevating complex problems to relevant teams.
• Collaborate with marketing and sales teams to identify potential leads and execute targeted outreach efforts.
• Prepare detailed reports on sales activities, customer feedback, and areas for improvement to enhance team performance.
• Assist in organizing sales events, meetings, and other activities as needed to promote company products and services.