Company Overview

Gamut HR Solutions is dedicated to matching candidates with the ideal job opportunities, especially in the hotel industry. Headquartered in Hyderabad and consisting of a small and dynamic team, Gamut HR Solutions focuses on personalizing the job search experience. Learn more about us at our website.

Job Overview

We are seeking a dedicated and professional GRE Hostess for the hotel industry in Hyderabad. This is a full-time, junior-level position requiring 1 to 3 years of experience. The candidate will be responsible for delivering exceptional guest services and ensuring a pleasant guest experience through effective communication and coordination.

Qualifications and Skills

• proven experience in front desk operations, guest relations, and hotel safety protocols (Mandatory skill)
• proficient in managing check-in and check-out procedures with efficiency and accuracy
• strong communication skills to effectively interact with guests and team members
• ability to coordinate events and manage guest services in a hotel environment
• excellent multitasking skills and ability to prioritize tasks based on urgency
• ability to remain calm and professional during high-pressure situations
• good understanding of hotel management software and other related tools
• strong interpersonal skills and an outgoing personality to engage guests warmly

Roles and Responsibilities

• greet guests warmly upon arrival and provide accurate information about the hotel services
• facilitate smooth check-in and check-out procedures, ensuring all necessary paperwork is completed
• handle guest inquiries and resolve any complaints or issues promptly and professionally
• coordinate with housekeeping and maintenance staff to address guest service needs
• assist in planning and coordinating events hosted within the hotel premises
• ensure compliance with hotel safety protocols and emergency procedures
• maintain the cleanliness and organization of the front desk area
• provide timely updates to supervisors regarding guest feedback and hotel operations