
Client service executive

Client service executive29
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About the Job
Skills
Company Overview
Gamut HR Solutions is a leading HR consultancy firm that specializes in helping individuals find the right job opportunities. With a team of dedicated professionals, we strive to provide personalized services and match candidates with the perfect job roles. Our company values integrity, professionalism, and commitment to client satisfaction.
Job Overview
We are looking for a Client Service Executive to join our team at Gamut HR Solutions. As a Client Service Executive, you will be responsible for building and maintaining strong relationships with our clients. You will provide exceptional customer service and support, and ensure client satisfaction with our services. This is a full-time position based in Hyderabad, Telangana, India, and the ideal candidate will have 1 to 3 years of experience in client servicing.
Qualifications and Skills
- Bachelor's degree in Business Administration or a related field
- 1 to 3 years of experience in client servicing
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work well in a team as well as independently
- Good knowledge of MS Office
- Previous experience in the HR industry is a plus
Roles and Responsibilities
- Build and maintain strong relationships with clients
- Understand client needs and provide solutions
- Serve as the main point of contact for client inquiries and requests
- Ensure timely and accurate delivery of services to clients
- Identify opportunities to upsell and cross-sell services
- Address and resolve client issues and concerns
- Collaborate with internal teams to ensure client satisfaction
- Prepare reports and presentations for clients
- Stay updated with industry trends and best practices
- Provide exceptional customer service and support
About the company
Company Size
2-10 Employees
Headquarter
Hyderabad
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