Company Overview

Gamut HR Solutions is dedicated to helping individuals find the right job opportunities. Based in Hyderabad, Gamut HR Solutions operates with a small, agile team of 2-10 employees. The company provides effective HR solutions and recruitment services through their user-friendly website http://gamuthrsolutions.com/. By focusing on personalized service and a deep understanding of the job market, Gamut HR Solutions connects job seekers with employers.

Job Overview

We are seeking a Junior Level Captain for our restaurant located in Hyderabad. This is a full-time position where you will play a crucial role in ensuring our guests receive excellent service and enjoy their dining experience. As a Captain, you will work closely with the restaurant team to maintain high standards of service quality while enhancing the dining experience for our patrons.

Qualifications and Skills

• Must have effective customer service skills to provide exceptional dining experiences and meet guest expectations (Mandatory skill).
• Must understand food safety and sanitation procedures to ensure a clean and safe dining environment for customers and staff (Mandatory skill).
• Should possess skills in menu development to create and adapt offerings that appeal to the restaurant's clientele and enhance variety (Mandatory skill).
• Demonstrates leadership qualities to guide and motivate staff towards achieving service excellence and maintaining operational efficiency.
• Proficient in restaurant operations management to oversee daily activities and optimize service delivery and profitability.
• Possesses strong conflict resolution abilities to handle challenges promptly and maintain a positive atmosphere for staff and guests.
• Experience in staff training and development to improve team skills and ensure consistent high-quality service standards.
• Effectively manages time to prioritize tasks, streamline processes, and maintain efficient restaurant operations during peak hours.

Roles and Responsibilities

• Oversee and coordinate the entire dining process to ensure smooth operations and exceptional customer satisfaction.
• Mentor and manage service staff, fostering a collaborative environment while upholding high service standards.
• Liaise between the kitchen and service staff to guarantee prompt and accurate delivery of orders.
• Monitor guest feedback and implement necessary improvements for a memorable dining experience.
• Assist in maintaining cleanliness and organization within the dining area, adhering to sanitation standards.
• Conduct training sessions to enhance staff performance and elevate service quality.
• Engage with guests to troubleshoot issues and resolve their concerns, ensuring continued patronage.
• Participate in menu planning and suggest innovative dishes to keep offerings fresh and compelling.