Job Title: Employee Engagement Manager

Roles & Responsibilities :

·        Developing and delivering the organisation’s internal communication strategy, planning and calendar of activity, supporting us to increase levels of employee engagement.

·        Leading and/or supporting the development and delivery of internal communication plans and materials for large change programmes fundamental to the organisation’s operating model and external delivery.

·        Lead on the development and implementation of new engagement platform, which we see as integral to the future of our organisational communications.

·        Providing expert internal communications advice and support to senior stakeholders, including the Executive Committee, on critical decisions and messages that affect employees.

·        Driving the creation of an employee brand and a more consistent ‘look and feel’ for Teach First internal communications.

·        Overseeing our established internal communications channels (e.g. intranet, employee newsletters, email announcements) while reviewing and developing our channel mix, considering the needs of all employee audiences across Teach First.

·        Coordinating monthly and annual recognition awards, aligned to our values

·        Devising and implementing new internal communications best practice guidelines that can be understood and followed across the organisation, allowing a consistent approach to local communications delivery.

·        Playing a key role in the development and execution of our employee engagement strategy, working closely with our HR team and other stakeholders.

·        Overseeing the measurement of internal communications & engagement activity, linked to our core Communications KPIs.

·        Designing, implementing and analysing results of employee engagement surveys and other engagement initiatives, using outcomes to help drive organisational improvement.

·        Working closely with the Executive Committee, events team and other internal stakeholders to org-wide employee events, working to develop engaging content that inspires and motivates our staff.

·        As a key part of the Communications Senior team, leading on cross departmental and organisational initiatives including talent management, org planning and budgeting.

·        Keeping up to date with good practice and developments in internal communications & engagement, leveraging external networks where appropriate.

·        The critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business need.

Job Specification:

·        Building and managing positive relationships with senior stakeholders

·        Collaborating with colleagues at all levels, including colleagues in different offices

·        Project management and developing systems to improve efficiency

·        Giving and receiving feedback

·        Understanding how to manage change

·        Writing compelling copy and crafting messages for an internal audience

·        Working independently and balancing multiple projects

·        Understanding and appraising the benefits of current digital communications and technology, with a commitment to a ‘Digital First’ approach

·        Willingly ‘getting your hands dirty’ and taking on both strategic and delivery responsibilities

·        Approaching your work with a sense of perspective, flexibility and positivity

Behavioural Competencies:

·        Experience working in an internal communications department

·        Knowledge and understanding of best practice employee engagement theory

·        Familiarity with medium to large sized organisations and matrixed structures/reporting lines

·        Experience in setting up and introducing new employee engagement platforms (e.g. Teams, Workplace, Slack)