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Customer Relations Executive

Bangalore
Full-Time
Junior (1 to 3 years)

About the Job

Skills

Customer Support Executive Responsibilities:

  • Managing the team.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Planning the training and standardization of service delivery.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

  • A bachelor’s degree.
  • A 1-2 years experience.
  • Excellent interpersonal and written and oral communication skills.(English and Hindi)
  • Ability to lead a team.
  • Computer skills.
  • Knowledge of mediation and conflict resolution techniques is preferable.

About the company

We simplify your architectural drawings using the latest architectural visualization tools and create a 3D virtual world showcasing your project with 100% accuracy. With our project walk-throughs, your clients can now see the future.

Headquarter

Bangalore

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