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Customer Care Executive

Bangalore
Full-Time
Junior (1 to 3 years)
1L - 3L (Per Year)
Posted on Oct 14 2022

About the Job

Skills

Job Description


  • Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.
  • Almost every industry is in a need customer care executive to manage queries from their customers.

Job Responsibilities


  • A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
  • The only aim is to ensure customer satisfaction by fulfilling their requirements.
  • Should be confident in troubleshooting any such emerging queries and maintaining high standards.
  • Develops a strong relationship with their customers and generates trust with an open and interactive communication.
  • Acquire and validate information and providing it to the customers with full efficiency.
  • Document or maintain records of each and every interactions with the customers for future evaluation.
  • Setting up customer accounts and provide relevant information to them.
  • Follow the procedure, guidelines provided and implement it while troubleshooting queries.


About the company

We simplify your architectural drawings using the latest architectural visualization tools and create a 3D virtual world showcasing your project with 100% accuracy. With our project walk-throughs, your clients can now see the future.

Headquarter

Bangalore

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