On a mission to Revolutionise Skilling in India to Empower Youth; Helping our Nation Leverage It&#39;s Demographic Dividend...

&quot;Funfirst&quot; as the name suggests, works on the philosophy of nurturing &amp; building a collaborative, fun environment in anything we do. We feel this environment fosters creativity and innovation. 

Guided by this philosophy, Funfirst over last 9 years has created some of the best skilling interventions in the country impacting lives of &gt;90 K youth.
 
Funfirst is focussed around Relevant Technical Skill Development work in the space of Electronics, Telecom &amp; Renewable Energy (leveraging our teamâs previous experience in the field of contract manufacturing for 14 years, we used to make CRT &amp; Panel Colour TV, Washing Machines, Refrigerators and AirCons for brands such as LG, Samsung, Sony, Reliance Digital, Future Group etc.). 

The Company is now developing programs around New Age Skills including IOT, Drones, Robotics, 3 D Printing etc to enhance employability quotient for our youth.

We are a funded partner of NSDC and also associated as partner with Tata Institute of Social Science, multiple central and state government agencies and corporates  

&nbsp; JD/Main Responsibilities: 1 Knowledge of parameters of site selection , Components of solar energy sysytem , installation of solar panel , Safety standards and work procedures.2 Knowledge of basic electrical wiring. 3 Training students on : - - Assessing the installation site - Understanding the installation pre-requisites - Arranging for installation materials - Mounting and installing the panels at customers premises - Ensuring effective functioning of solar energy system after installation &nbsp; Other Specifications: 1) To develop a competency and skill sets in all students to perform effectively and efficiently in the workplace. The trainer should communicate to the Students about training objective . 2) Review training content &amp; timely upgrade3) Motivated the students for placement 4) Ensure Training Delivery in line with training objective &amp; as per quality framework ,QP . Conduct various activity during training to maintain students interested 5) Monitor class attendance 6) Ensure referrals from the students for upcoming batches 7) Knowledge of various tools pertaining to respective job roles 8) Carryout the internal&nbsp;assessments 9) Ensure soft skill training such as Interpersonal Skills ,Communication Skill,Behavioural skills 10) Ensure proper MIS reports to H.O.D.

Company OverviewFunfirst Global Skillers Pvt Ltd, headquartered in NOIDA, is redefining skill development in India by empowering youth and leveraging the country's demographic potential. Our innovative approach to skilling focuses on sectors such as Electronics, Telecom, and Renewable Energy. With a creative and collaborative work environment, Funfirst has positively impacted over 90,000 youth in the last nine years. We are expanding into new-age skills like IoT, Drones, and Robotics to further enhance employability. Job OverviewWe are seeking a Telecaller for our location in Vikhroli, Mumbai Suburban, Mumbai. This full-time position is ideal for freshers and requires zero to one year of work experience. The role involves engaging with potential clients and providing exemplary customer service, contributing to the company's mission of impactful skill development. Qualifications and Skills<ul><li>Excellent communication skills are crucial for effectively conveying information and engaging clients.</li><li>Active listening is essential to understand client needs and address inquiries accordingly.</li><li>Persuasion skills help to influence potential clients and encourage them to participate in our programs.</li><li>Phone etiquette ensures professional interactions during phone calls with clients.</li><li>Problem-solving skills assist in addressing and resolving any client issues swiftly.</li><li>Empathy is necessary to connect with clients and provide supportive customer interactions.</li><li>Customer service (Mandatory skill) is fundamental in ensuring client satisfaction and representing the company positively.</li><li>Time management (Mandatory skill) is important to handle multiple client interactions efficiently within set schedules.</li></ul> Roles and Responsibilities<ul><li>Engage with potential clients over the phone to introduce and explain our skilling programs.</li><li>Maintain a detailed record of client interactions and feedback for future reference.</li><li>Address client queries promptly and efficiently, ensuring a high level of customer satisfaction.</li><li>Collaborate with team members to develop strategies for improving outreach and client engagement.</li><li>Follow up on leads and client inquiries to maximize program enrollment.</li><li>Provide feedback and suggestions to management to enhance telecalling processes.</li><li>Participate in periodic training sessions to enhance product knowledge and communication skills.</li><li>Ensure compliance with the company's policies and procedures during client interactions.</li></ul>

JD/Main Responsibilities: 1 Understand the subject from the SME &amp; make notes of the key topics to be covered &amp; also the sequence/flow of topics. 2 Prepare at day wise overview of topics to be covered &amp; learning outcomes for each topic &amp; duration for each topic. 3 Research – books/internet sites for the subject matter &amp; download relevant information. &nbsp; 4 Design activities for hands on learning for the topics. &nbsp; 5 Prepare a PPT with slide notes – to be used for training. &nbsp; 6 Prepare a trainee handout – to be used for training. &nbsp; 7 Keep track of updating the information on quarterly basis. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Requirement Details&nbsp; &nbsp;Educational Qualification Instructional Design With Science Background &nbsp; &nbsp; Work Experience (In Yrs/Months) 3-4 yrs &nbsp; Necessary Skill Sets &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (Soft Skills) Good Comprehension – English. &nbsp; &nbsp; (Technical) Technical bent of mind – preferably a technical background person. &nbsp; &nbsp; &nbsp; Very good exposure to MS office – should be able to create/edit documents, make PPTs etc. &nbsp; &nbsp; Internet savvy &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;

Knowledge of parameters of site selection , Components of solar energy sysytem , installation of solar panel , Safety standards and work procedures Knowledge of basic electrical wiring Training students on : - - Assessing the installation site - Understanding the installation pre-requisites - Arranging for installation materials - Mounting and installing the panels at customers premises - Ensuring effective functioning of solar energy system after installation To develop a competency and skill sets in all students to perform effectively and efficiently in the workplace. The trainer should communicate to the Students about training objective . Review training content &amp; timely upgrade Motivated the students for placement Ensure Training Delivery in line with training objective &amp; as per quality framework ,QP . Conduct various activity during training to maintain students interested Monitor class attendance Ensure referrals from the students for upcoming batches Knowledge of various tools pertaining to respective job roles Carryout the internal&nbsp;assessments Ensure soft skill training such as Interpersonal Skills ,Communication Skill,Behavioural skills Ensure proper MIS reports to H.O.D

<ul><li class="ql-indent-1">To&nbsp;Understand&nbsp;the status of&nbsp;Placement&nbsp;target of ITIs (5 nos.) through data collection, analysis and discussions with ITI Staff</li><li class="ql-indent-1">Placement&nbsp;Officer&nbsp;should have knowledge&nbsp;about&nbsp;NAPS&nbsp;</li><li class="ql-indent-1">The&nbsp;Placement&nbsp;Officer&nbsp;has the responsibility of developing client relationships with the industry / Franchisee. Tie-ups with Industries. Adding new Industry into Database.</li><li class="ql-indent-1">&nbsp;Organize campus interviews for&nbsp;placement&nbsp;of ITI Passed out students.</li><li class="ql-indent-1">&nbsp;Plan and execute the&nbsp;Placement&nbsp;to ITI students on&nbsp;new-age skills like IoT, 3d printing, EV etc.&nbsp;Placement&nbsp;Officer need to arrange linkages/tie-ups with relevant employers for employment of students in these skills.</li><li class="ql-indent-1">To create awareness about industry expectations, motivate candidates on various aspects such as attending interviews, accept the offers and to join etc.</li><li class="ql-indent-1">&nbsp;Arrange Interviews for candidates after receiving requirements from the Center Manager/ ITIs.</li></ul> 1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reporting and Team<ul><li class="ql-indent-1">Reporting to Project In charge /HOD </li></ul>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Education &amp; Experienceo&nbsp;&nbsp;Graduate from any collegeo&nbsp;&nbsp;2-5 years Experience&nbsp;3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skill Seto&nbsp;&nbsp;Good Communication Skill o&nbsp;&nbsp;Good Presentable Skillo&nbsp;&nbsp;Good Rapport with Industries&nbsp;

Funfirst Global Skillers Pvt Ltd .