Hiring for International Bpo

package: Freshers: (18k in hand salary) Exp: (upto 6lpa)

2 way cab upto 25kms radius

5 days working

2 rotational week offs

rotational shifts

• Serve as the main point of contact for international customers, addressing their questions, concerns, and inquiries via phone, email, or chat
• Provide exceptional customer service by understanding and resolving customer issues in a timely and professional manner
• Assist customers in troubleshooting technical problems, providing step-by-step guidance and solutions
• Process customer orders, returns, and refunds accurately and efficiently
• Build rapport with customers, actively listening to their needs and offering suitable products or services
• Maintain detailed and accurate customer records in the CRM system
• Follow company policies and procedures to ensure consistent service delivery
• Collaborate with team members to identify and implement process improvements for enhanced customer satisfaction