Chat Process
Chat Process 75
Applications
75
Applications
Kolkata
Full-Time
Fresher: Less than 1 year
₹ 12K - ₹ 20K (Per Month)
Posted on Feb 10 2024
About the Job
Skills
Web Chat
Cold Calling
bpo
customer care
Customer Service
calling
- Able to provide customer service to international clients.
- Capable of handling customer queries and resolving their problems efficiently and quickly to retain them
- Understand customer needs and provide them with relevant solutions through chats and emails
- Able to handle multiple customers and their queries simultaneously and achieve customer satisfaction
- Able to work in rotational shifts (7 AM – 4 PM, 1 PM - 10 PM, 10 PM - 7 AM)
- Good communication skills
- Capable of communicating in English (verbal and written)
- 1-3 years experienced in voice or non-voice
About the company
We are an Information Technology company that helps you get your business online. We provide a complete range of services that enables you to grow your online business. Along the process, we guide you through the best industry practices for curating your omnichannel online presence as well as marketing it! Our talented team of 80+ people specializes in the fields of Content marketing, Search Engin ...Show More
We are an Information Technology company that helps you get your business online. We provide a complete range of services that enables you to grow your online business. Along the process, we guide you through the best industry practices for curating your omnichannel online presence as well as marketing it! Our talented team of 80+ people specializes in the fields of Content marketing, Search Engine Optimization, Media Buying, Graphic and Web-Design, Data Annotation, and others. As a tech-enabled company, we use high-output management systems that allow clear task-flow management between our teams and on-time deliveries. Our mission is to enable businesses to scale up, using technology. ...Show Less
Industry
IT Services and IT Consul...
Company Size
51-200 Employees
Headquarter
Kolkata
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