Festa Business Process Service Pvt Ltd is a company incorporated in 2021. The registered office of the Company is at Kochi. We have been recognized as a startup by the Department for Promotion of Industry and Internal Trade
(Startup India) in December 2021 and has been Registered as a Startup company under Kerala Startup Mission, Government of Kerala.

<h2>Job description</h2>Anyone can apply regardless of the preffered qualification and expereience Job Overview As a Process Associate, you will be responsible for supporting our business operations by efficiently executing processes, managing data, and ensuring the delivery of high-quality services. Your role will involve processing client requests, maintaining accurate records, and collaborating with team members to achieve operational excellence. You will play a key role in contributing to the smooth and efficient running of our business processes. Responsibilities and Duties:- Process and manage customer orders, inquiries, or requests according to established protocols.- Enter, update, and verify data in company databases, ensuring accuracy and completeness.- Collaborate with other departments to resolve issues, improve process efficiency, and ensure alignment with business objectives.- Monitor process performance, identifying and reporting any issues or discrepancies to supervisors.- Adhere to all company policies, procedures, and regulatory requirements.- Provide timely and professional support to both internal and external stakeholders.- Participate in training and development sessions to improve job knowledge and performance.- Assist in the documentation and implementation of process improvements.- Generate reports and maintain records as required by management or regulatory bodies. Qualifications: - Bachelor's degree in Business Administration, Finance, or a related field (preferred).- Previous experience in a process-oriented role or customer service (advantageous).- Strong computer skills, including proficiency in MS Office applications and familiarity with data management systems.- Excellent communication skills, both written and verbal.- High level of accuracy and attention to detail.- Ability to multitask and prioritize work in a fast-paced environment.- Strong analytical and problem-solving skills.- A team player with a positive attitude and strong interpersonal skills. Working Conditions: - This role may require sitting for extended periods while working on a computer.- May involve occasional overtime during peak period

FESTA BUSINESS PROCESS SERVICES