To write an effective outlet supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included outlet supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintain knowledge of Micros POS system including setup & maintenance

Driving Customer Service Standards

Able to evaluate reports in order to execute store action plans

Demonstrates operational agility based on the needs of the business

Achieve company goals for processes and programs

Develops daily/weekly/monthly action plans to ensure all Company standards are met

Provide direction and guidance to associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards

Supervise and oversee the store shipping & receiving function

Provide direction and guidance to associates to ensure efficient and effective operation of the stock room and product flow

Maintain company standards and guidelines around product flow process and shipping & receiving procedures

Outlet Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Outlet Supervisor

List any licenses or certifications required by the position: TABC, VT, DLC, TIPS, CPR

Education for Outlet Supervisor

Typically a job would require a certain level of education.

Employers hiring for the outlet supervisor job most commonly would prefer for their future employee to have a relevant degree such as Collage and University Degree in General Education, Education, Technical, Business/Administration, Marketing, Business, Leadership, Communication, Hospitality, Human Resources Management

Skills for Outlet Supervisor

Desired skills for outlet supervisor include:

Contents and preparation methods being served in the Food & Beverage Outlet

Garnishes

Menu items

Menus and promotions

Micros

Similar P.O.S

Excel

Kitchen/restaurant sanitation

Operation and maintenance of equipment

POS-Micros

Desired experience for outlet supervisor includes:

Ensure accurate receipt & delivery of product into and out of the store

Perform all required cash register procedures

Oversee and authorize cash register transactions made by sales associates and provide assistance/training with cash register transactions as needed

Work with distribution center, customer service and accounting when necessary

Participate in setting and ensuring achievement of objectives in key measures

Act as a member of of the hotel’s internal committees, Social Committee