He/she greets and welcomes customers with a warm smile as they enter the jewelry shop, and inquire from them how he/she may assist them.

He/she makes sure to listen to customers’ comments to know exactly what their requirements are and to know the kind of available jewelry sets and pieces that will meet the specific needs of the customer.

He/she is expected to present to customers the jewelry piece that they are looking for and provide them relevant information about the jewelry, including stones, cuts, and setting types.

The jewelry sales associate work description also involves providing information about prices and available deals or discounts to customers to enable them save money on their purchases.

It also involves providing relevant information to customers to enable them make the best buying decision for jewelry pieces or sets, in addition to suggesting complimenting pieces and equally good alternatives.

The role of the sales associate at most jewelry shops also entails leading the customer through the buying process by assisting with wrapping, boxing, and bagging of the items they have purchased.

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