Company Overview

Featherfern is a renowned Management Company that emerged in 2012, rapidly growing due to its precise commitment fulfillment, which enhances productivity. With a core focus on Business Consulting and Services, Featherfern has earned a sterling reputation as a trusted entity for both its clients and employees. Headquartered in Rajkot, Gujarat, the company prides itself on fostering professional excellence. More details can be found on the company’s website: Featherfern.

Job Overview

We are seeking an Executive Retail Store Manager for our furniture division, with location flexibility in New Delhi or Gurgaon. This full-time position requires a professional with 4 to 6 years of work experience, specializing in B2C sales, business development management, and networking with architects and interior designers. The ideal candidate will lead and manage store operations, ensuring alignment with Featherfern’s business strategies and client needs.

Qualifications and Skills

• Minimum 4 years' experience in retail management or a related field, specifically within the furniture industry, ensuring optimal store performance.
• Proven ability in business development management necessary for scaling business operations and customer engagement.
• Strong B2C sales capabilities to effectively engage and nurture client relationships, driving business success.
• Familiarity and experience in dealing with architects and interior designers to align store offerings with market trends.
• Excellent leadership skills to manage and motivate a retail team, ensuring high standards of customer service and operational excellence.
• Strong organizational and multitasking abilities to oversee various store operations smoothly and efficiently.
• Proficiency in using retail software and Microsoft Office Suite to manage sales and store inventory effectively.
• Excellent communication and interpersonal skills to lead interactions and forge long-term client partnerships.

Roles and Responsibilities

• Oversee and manage daily operations of the retail furniture store ensuring alignment with the company’s business objectives.
• Implement strategic sales techniques to enhance store revenue and consumer satisfaction levels.
• Develop productive business networks with architects and interior designers to expand reach and optimize product placement.
• Lead and mentor the sales team to foster a high-performance culture, emphasizing customer engagement and service excellence.
• Manage inventory levels and product displays to maximize store presentation and customer appeal.
• Conduct regular market analysis to remain competitive and inform operational adjustments.
• Ensure compliance with health, safety, and company policies within the store environment.
• Collaborate with senior management to develop business strategies and achieve store targets successfully.