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Customer Retention Lead

Bangalore
Full-Time
Junior: 1 to 3 years
30K - 45K (Per Month)
Posted on Jan 27 2023

Not Accepting Applications

About the Job

Skills

Customer Relationship Management (CRM)
Microsoft Excel
Communication

Farmtheory is the fastest-growing B2B Agritech startup based in Bangalore. By working directly with farmers, we help them sell unsellable produce to the B2B ecosystem of cloud kitchens, food processors, restaurants, & more. Through this solution, farmers earn up to 20% more income and commercial kitchens save up to 50% on their bills.


Job Description:

  • Handle end-to-end requirements of high-profile customers
  • Be comfortable interacting with customers in a friendly, accessible, and open manner
  • Balance customer needs with the feasibility of internal operations
  • Report to the management about customer feedback, analyze important data such as re-order%, payment timelines, and overall satisfaction with our product


About the company

Farmtheory is the fastest-growing B2B Agritech startup based in Bangalore. By working directly with farmers, we help them sell unsellable produce to the B2B ecosystem of cloud kitchens, food processors, restaurants, & more. Through this solution, farmers earn up to 20% more income and commercial kitchens save up to 50% on their bills.

Industry

Agritech

Company Size

130+ Employees

Headquarter

Bangalore