Job Overview

We are seeking a highly organized and proactive Food and Beverage Operations professional to join our team at our Bengaluru location. This is a full-time, mid-level position responsible for overseeing daily F&B activities, ensuring operational excellence, and delivering outstanding service within our organization.

Qualifications and Skills

• Minimum 3-5 years of experience in Food and Beverage Operations or related roles.
• Customer Service (Mandatory skill) – demonstrates exceptional ability to interact positively with guests and internal stakeholders to ensure memorable experiences.
• Inventory Management (Mandatory skill) – adept at tracking, controlling, and optimizing levels of food and beverage supplies to reduce waste and ensure smooth operations.
• Quality Assurance (Mandatory skill) – ensures all F&B products and services meet strict quality standards and company guidelines at all times.
• Food Safety – upholds rigorous standards of food hygiene and sanitation as required by local regulations and internal protocols.
• Menu Development – collaborates with chefs and F&B managers to curate innovative and cost-effective menus aligned with customer preferences.
• Health and Safety Compliance – proactively monitors and enforces health, safety, and sanitation regulations to maintain a safe environment for both guests and staff.
• Vendor Management – negotiates and liaises effectively with vendors and suppliers to maintain high-quality products and reliable supply chains.
• Strong organizational skills – demonstrates ability to multitask, prioritize, and coordinate resources for efficient F&B operations.

Roles and Responsibilities

• Supervise daily food and beverage operations, ensuring consistent quality and adherence to service standards.
• Monitor and manage inventory of supplies, conducting regular stock checks and placing timely orders to prevent shortages or excess.
• Train and mentor F&B staff in protocols, safety, and excellent customer service practices.
• Oversee compliance with hygiene and safety policies, taking corrective actions to address any violations promptly.
• Work closely with culinary teams to develop and update menus based on seasonality, customer feedback, and cost considerations.
• Establish relationships with trusted vendors, ensuring punctual delivery, quality of goods, and mutually beneficial agreements.
• Handle customer feedback and resolve complaints in a professional manner to improve guest satisfaction and operational processes.
• Keep up to date with industry trends to identify new opportunities or areas for improvement in F&B operations.