Responsibilites: Customer Care II Problem Solving

• Managing incoming calls and customer service inquiries

• Provide information about products and services, take/cancel orders, and record details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Interested candidate can contact me on

Mobile No.-7903861203

E-mail Id - ssangam@eteaminc.com