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Technical Support Executive

Bangalore
Full-Time
Junior: 1 to 3 years
1L - 1Cr (Per Year)
Posted on Aug 16 2022

Not Accepting Applications

About the Job

Skills

Hi ,

We are Hiring for L1 Technical Support Engineer for HP 


Work location: Whitefield/Electronic City, Bangalore.


Qualification Required: Graduation & Any PG.


Experience Required: 1 to 3 Years 


Notice Period: Immediate/ 15 Days 


Working Shift: Global Shift


Employment Mode : C to H (Contract to Hire)


Cab facility: 2 way Provided by Company.


Working days: 5 days Working


Salary: upto 5.2 LPA 


Languages Required: Excellent English


Roles and Responsibilities


  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers.
  • Escalates complex problems to higher level of expertise within organization.
  • Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
  • .

Desired Candidate Profile


  1. Excellent Communication Skills (No Compromise)

PLEASE REVERT BACK WITH REUSUME IF INTERESTED 

shilpa@eteaminc.com

7892656446

About the company

eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Today, we’re one of the fastest-growing companies in New Jersey and ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business. We’re also an honored member of Deloitte’s Technology Fast 50. eTeam provides high-volume staffin ...Show More

Industry

IT Services and IT Consul...

Company Size

501-1000 Employees

Headquarter

Bangalore

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