Epicenter is a 21-year-old Technology & BPM organization, focused on Process Improvement, Cost Reduction, Increasing Revenue & Superior Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them transform operations and drive better business outcomes through agility, innovative technology and operational excellence.

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.<ul><li>Calling existing and potential customers to persuade them to purchase company products and services.</li><li>Accurately recording details of customers’ purchase orders.</li><li>Processing all customer purchases accordingly.</li><li>Generating promising leads for the outside sales team to pursue.</li><li>Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.</li><li>Developing and sustaining solid relationships with customers to encourage repeat business.</li><li>Using sales scripts proffered by the company to drive sales and respond to customer rejections.</li><li>Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.</li><li>Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.</li><li>High school diploma or GED.</li><li>Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.</li><li>Certified Sales Professional (CSP) accreditation is advantageous.</li><li>Proven experience working as a telesales executive.</li><li>Proficiency in all Microsoft Office applications.</li><li>The ability to follow scripts.</li><li>Strong negotiation and consultative sales skills.</li><li>Excellent organizational and problem-solving skills.</li><li>Effective communication skills.</li><li>Exceptional customer service skills.</li></ul>

Urgent Hiring for US Collection Process &amp; Lead Generation Process in Epicenter !!!&nbsp;Job RequisitesCandidate should have excellent oral and written communication skillsCandidate With Good Customer Service Skills Would Be Preferred.&nbsp;candidates should be comfortable with night shift&nbsp;only Mumbai based candidates can apply &nbsp;location boundary Virar to Dadar&nbsp;NIGHT SHIFT. US PROCESSHSC Passed and Graduate are most welcome with&nbsp;Sales/Collections&nbsp;Experience and Excellent Communication Skills .HSC and Graduate fresher’s are also welcome with Excellent Communication Skills.Salary upto 3.00 LPA.Looking for immediate joiner.Responsible for dealing with International Clients and doing soft collectionsJob Location- Bhayander-West, MumbaiFor more Detail Contact HR Mayur Salian 8010344158 / 9820870153

Candidates should have excellent oral and written skills. Candidate with good customer service skills would be preferd. Candidates should be comfortable with night shift only Mumbai based candidates can apply location boundary virar to Dadar Night shift Us process. HSC passed and graduated are most welcome with sales/collections experience and excellent communication skills HSC and graduate freshers are also welcome with excellent communications skills. Salary upto 3.00 lpaLooking for immediate joiner

Epicenter

Telesales Executive

international voice process

Collection process lead