About the job

Hiring For International BPO

𝐖𝐎𝐑𝐊 𝐅𝐑𝐎𝐌 𝐎𝐅𝐅𝐈𝐂𝐄

Please Don't Apply If You Are Not Comfortable In English

Responsibilities

• Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Requirements

- Strong communications skills

- Ability to listen and problem-solve

- Strong interpersonal skills

- Ability to perform under pressure

- Basic computer skills

- Handling US Customer Over The Call Or Chat

- Customer Care

- Excellent Communications Required

- Rotational Shifts

Share CV at 9634192390 or srishti.elit@gmail.com