ekincares network of over 10,000+ service providers pan-India delivers cutting-edge health-tech services to over 500+ corporates and 2M+ employees. Our major services includes annual health checkups (AHC), telemedicine (online doctor consultations), e-pharmacy (order medicines online), vaccinations, mental health and well-being services, access to fitness centers and more. The AI-driven integrated and patented health benefits platform provides real-time insights on health parameters for both employers and employees, making it a robust solution for delivering personalized health and wellness experiences, while saving up to 90% in healthcare costs and lowering their employees health insurance premiums. Winners of the following awards:  Swiss Re Accelerator - 2017 UberExchange Programme - 2017 Aegis Graham Bell Award - 2018 Nasscom Emerge 50, League of 10 - 2018 Entrepreneur India 35 Under 35 Techie - 2019 Google for Startups - 2021 Business World Techtors - 2022 Entrepreneur of theYearAward -2022

Positions: Intern - Operations, Intern - Customer Support (Outbound)Location: HyderabadReporting to: Manager - Operations, Manager - Customer SupportSalary range: 15K per monthInternship duration: 3 monthsFull-time conversion: Based on performance, you will be given a full-time opportunity at the end of the internship.After Conversion: 2.5 LPAWeekly Off: There will be one day off per week during the Intern phase. Two days off per week upon full-time conversion. Eligibility Criteria for both positions:<ul><li>Qualification: Any Graduate</li><li>Passing Year: 2022 and 2023</li><li>Joining Month: March 2024, We have openings every month as it is an ongoing requirement</li><li>No of Openings: 10</li></ul> If interested in this opportunity, Please apply to the Job portal link shared below :https://ekincare.keka.com/careers/jobdetails/55146 Responsibilities for Intern - Customer Support role:<ul><li>Handle customer queries through chats primarily and manage calls and email-based on demand</li><li>Identify the needs of customers, resolve issues, and provide solutions</li><li>Generate revenue by understanding the needs of customers</li><li>Upsell other products wherever possible</li><li>Ability to analyze the situation at hand and make a business decision to ensure that the customer experience is not impacted</li></ul> Responsibilities for Intern – Operations role:<ul><li>Responsible for handling operations related to the backend by coordinating with clients &amp; In- house</li><li>Responsible for End to end backend support to Operations inquiries, Appointment Confirmations, follow-ups with Clients, SOD &amp; EOD Report preparation, escalations and executions</li><li>Working closely with Clients, Corporate Customers, and internal stakeholders for Appointment confirmations, and reports ensuring timely action of completing tasks at hand</li><li>Coordinate with Insurer on Inclusions/exclusions, and rejection/approval of OPD Insurance claims</li><li>Effective communication in handling customer queries and query resolution with the customers</li></ul> Key success metrics: <ul><li>Number of calls dialed per day, Call Quality</li><li>Cross-selling, Conversion rate</li><li>Shift adherence</li><li>FCR, Best customer experience &amp; CSAT</li><li>100% Accuracy</li><li>Product and process enhancements</li><li>Query handling, Confirmation, Reports, Escalation handling TAT</li></ul> Must skills:<ul><li>Good communication skills in English and multi-tasking ability</li><li>Sound confident, energetic and have patience all through the day</li><li>Friendly, calm under pressure, and effective communication with customers</li><li>Ability to probe and comprehend the issue or situations</li><li>Flexible to changes and adapt to new methods as per requirement</li></ul> Ideal candidate:<ul><li>Excellent attention to detail with good typing speed</li><li>Good Excel and presentation skills</li><li>Someone who is good at selling and can be self-motivated, take initiative, flexible to accommodate new methods, and responsibilities as and when the role demands</li><li>Decision-making and prioritization</li><li>Strong problem-solving, critical thinking, and analytical reasoning abilities</li><li>Build and develop relationships with internal &amp; external, so that faster resolution can be provided to the customer</li></ul> Career opportunities:<ul><li>Play a key role in a successful high-growth startup</li><li>Be at the forefront of new-age health tech</li><li>Enjoy attractive compensation, incentives, health, and fitness-sponsored benefits</li></ul> About ekincare:ekincare’s patented technology and a pan-India network of over 10,000+ cashless healthcare service providers make it one of India’s leading integrated OPD benefits platforms.ekincare is trusted by 500 corporates including Fortune 500 companies such as KPMG, HSBC, BNY Mellon, and Target, to design and deploy unified OPD benefits including health checkups, doctor consultations, pharmacy, emergency ambulance services, mental health support, access to gyms and fitness centers, vaccinations, insurance top-ups and more across their 2M+ employees and families in the new normal. For more details about us please visit <a href="http://ekincare.com/" rel="noopener noreferrer" target="_blank">www.ekincare.com</a>

Overview:A Sales Development Representative (SDR) is responsible for prospecting and generating leads for the sales team. SDRs play a crucial role in driving revenue growth by identifying new business opportunities and building a strong sales pipeline. Benefits:&nbsp;ESOPs, Medical, Sponsored fitness membershipsPosition:&nbsp;Sales Development Representative(SDR)Location:&nbsp;BangaloreReporting to:&nbsp;Head of Inside Sales Responsibilities:<ul><li>Identify potential customers and generate new business opportunities for the company</li><li>Contact and qualify potential customers</li><li>Set appointments and follow up on leads</li><li>Track progress towards meeting sales goals</li><li>Collaborate with the sales team to develop strategies for reaching sales targets</li><li>Use customer relationship management (CRM) software to manage leads and sales activities</li><li>Stay up-to-date on market trends, competition, and industry developments</li><li>Provide regular reports on sales activities and results to management.</li></ul> The successful Applicant:<ul><li>Applicants with a bachelor’s degree are eligible and keen interest in building career in sales</li><li>Excellent communication skills</li><li>Sales and Customer service aptitude</li><li>Strong Interpersonal skills | Research skills | Analytical skills</li><li>Basic Knowledge in customer relationship management (CRM) software</li><li>Flexibility and adaptability to change</li><li>Strong Problem solving skills and negotiation skills</li></ul> What excites you about:<ul><li>Attractive Compensation and lucrative Incentives</li><li>Be at the forefront of new-age health-tech&nbsp;&nbsp;</li><li>Medical, health, wellness holidays, gym, yoga, zumba, other membership benefits</li></ul> About Ekincare:ekincare’s patented technology and a pan-India network of over 10,000+ cashless healthcare service providers make it one of India’s leading integrated OPD benefits platforms.Ekincare is trusted by 500 corporates including Fortune 500 companies such as KPMG, HSBC, BNY Mellon and Target, to design and deploy unified OPD benefits including health checkups, doctor consultations, pharmacy, emergency ambulance services, mental health support, access to gyms and fitness centers, vaccinations, insurance top-ups and more across their 2M+ employees and families in the new normal.For more details about us please visit&nbsp;<a href="http://ekincare.com/" rel="noopener noreferrer" target="_blank">www.ekincare.com</a>

Overview:A Sales Development Representative (SDR) is responsible for prospecting and generating leads for the sales team. SDRs play a crucial role in driving revenue growth by identifying new business opportunities and building a strong sales pipeline. Benefits:&nbsp;ESOPs, Medical, Sponsored fitness membershipsPosition:&nbsp;Sales Development Representative(SDR)Location:&nbsp;BangaloreReporting to:&nbsp;Head of Inside Sales Responsibilities:<ul><li>Identify potential customers and generate new business opportunities for the company</li><li>Contact and qualify potential customers</li><li>Set appointments and follow up on leads</li><li>Track progress towards meeting sales goals</li><li>Collaborate with the sales team to develop strategies for reaching sales targets</li><li>Use customer relationship management (CRM) software to manage leads and sales activities</li><li>Stay up-to-date on market trends, competition, and industry developments</li><li>Provide regular reports on sales activities and results to management.</li></ul> The successful Applicant:<ul><li>Applicants with a bachelor’s degree are eligible and keen interest in building career in sales</li><li>Excellent communication skills</li><li>Sales and Customer service aptitude</li><li>Strong Interpersonal skills | Research skills | Analytical skills</li><li>Basic Knowledge in customer relationship management (CRM) software</li><li>Flexibility and adaptability to change</li><li>Strong Problem solving skills and negotiation skills</li></ul> What excites you about:<ul><li>Attractive Compensation and lucrative Incentives</li><li>Be at the forefront of new-age health-tech&nbsp;&nbsp;</li><li>Medical, health, wellness holidays, gym, yoga, zumba, other membership benefits</li></ul> About Ekincare:ekincare’s patented technology and a pan-India network of over 10,000+ cashless healthcare service providers make it one of India’s leading integrated OPD benefits platforms.Ekincare is trusted by 500 corporates including Fortune 500 companies such as KPMG, HSBC, BNY Mellon and Target, to design and deploy unified OPD benefits including health checkups, doctor consultations, pharmacy, emergency ambulance services, mental health support, access to gyms and fitness centers, vaccinations, insurance top-ups and more across their 2M+ employees and families in the new normal.For more details about us please visit&nbsp;<a href="http://ekincare.com/" rel="noopener noreferrer" target="_blank">www.ekincare.com</a>Apply for this job

<ul><li>Position: City Captain - Operations</li><li>Location: Bangalore</li><li>Reporting to: Associate manager/ Regional manager</li></ul> &nbsp;About the Role:An operations City Captain is responsible for performing administrative and execution tasks to support the organization's daily operations. An operations City Captain must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Responsibilities:<ul><li>&nbsp;Responsible for handling operations related to the backend by coordinating with clients &amp; Inhouse.</li><li>Manage the Backend process such as Appointment Confirmations, Reports, Escalations &amp; Executions.</li><li>&nbsp;Responsible for End to end backend support to operations enquiries, Confirmation follow-ups with Clients, SOD &amp; EOD Report preparation, logistics, weekly reports. Working closely with Clients, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand.</li><li>Build and develop relationships with the existing and new Clients.</li></ul> Career Opportunities &amp; Benefits:&nbsp;Enjoy attractive compensation, incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits.<h4> </h4><h4>Key success metrics for this role</h4><ol><li>Audit Cycle</li><li>VIP Appointments Experience</li><li>Handling the region appointments and reports (Based on requirement)</li><li>Managing the relationship and operations with the vendor.</li></ol> &nbsp;Must have Skills:<ul><li>High school diploma/Graduation</li><li>Strong analytical and organizational skills.</li><li>Excellent communication and listening skills.</li><li>Ability to work under pressure.</li><li>Strong computer proficiency.</li><li>Must be detail and solutions-oriented.</li><li>Well versed in MS office suite such as word, excel and PowerPoint presentation.</li></ul> About Ekincareekincare’s patented technology and a pan-India network of over 10,000+ cashless healthcare service providers make it one of India’s leading integrated OPD benefits platforms.Ekincare is trusted by 500 corporates including Fortune 500 companies such as KPMG, HSBC, BNY Mellon and Target, to design and deploy unified OPD benefits including health checkups, doctor consultations, pharmacy, emergency ambulance services, mental health support, access to gyms and fitness centers, vaccinations, insurance top-ups and more across their 2M+ employees and families in the new normal. For more details about us please visit <a href="http://www.ekincare.com/" rel="noopener noreferrer" target="_blank">www.ekincare.co</a>m

Position: Sales Advisor, Customer DelightLocation: HyderabadReporting to: Lead, Customer DelightCTC &amp; Benefits: 3.70 LPA<ul><li>Fixed: 2.70 LPA&nbsp;</li><li>Incentives: 1 LPA</li><li>Benefits: Medical, health and gym, yoga, Zumba, other membership benefits</li></ul>Responsibilities:<ul><li>Ensure that all calls are handled as directed</li><li>Generate revenue by understanding the need of customers</li><li>Upsell other products wherever possible</li><li>Ensure you follow the customer service script for uniformity</li><li>Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted</li></ul>Key success metrics for this role:<ul><li>Number of calls dialed per day</li><li>Conversion Rate</li><li>Cross selling</li><li>Shift adherence</li><li>Call Quality</li></ul>Must Skills:<ul><li>Good communication skills in English &amp; Hindi</li><li>Sound confident, energetic and have Patience all throughout the day&nbsp;</li><li>Friendly, Calm under Pressure and Effectively Communication to customers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ability to probe and comprehend the issue or situations&nbsp;</li><li>Flexible to changes and adapt to new methods as per requirement&nbsp;&nbsp;</li></ul>Ideal Candidate:<ul><li>Someone who is good at selling and can be self-motivated, take initiatives, flexible to accommodate new responsibilities as and when the role demands</li><li>Build and develop relationships with internal &amp; external, so that faster resolution can be provided to customer</li><li>Fresher’s can also apply as long as they have impeccable command of the English language, are customer centric, are quick in problem solving and Last learners.</li></ul>About Ekincare:Ekincare’s patented technology and a pan-India network of over 10,000+ cashless healthcare service providers make it one of India’s leading integrated OPD benefits platforms.Ekincare is trusted by 500 corporates including Fortune 500 companies such as KPMG, HSBC, BNY Mellon and Target, to design and deploy unified OPD benefits including health checkups, doctor consultations, pharmacy, emergency ambulance services, mental health support, access to gyms and fitness centers, vaccinations, insurance top-ups and more across their 2M+ employees and families in the new normal.For more details about us please visit <a href="http://www.ekincare.com/" rel="noopener noreferrer" target="_blank">www.ekincare.com</a>