Mid-Level: 4 to 6 years
3L - 12.7L (Per Year)
Posted on Jan 10 2023

About the Job


Technical Support
Red Hat Linux
Red Hat Certified Engineer (RHCE)
Shell Scripting

Location: Bangalore

Position: L1 Technical Support

1. Answering phone calls and taking care of incoming tickets, emails and chats.

2. Managing open support cases within the organization and finding a solution or workaround to maintain customer satisfaction.

3. Providing technical support assistance for the Inside Sales team channel partners.

4. Reporting, escalating and keeping track of the activity in our service desk software Zoho Desk.


1. 2 +yrs of relevant experience- Linux/Networking

2. Good verbal/written communication skills.

3. Solid knowledge of IP network architecture.

4. Ticket Management skills.

5. Demonstrable experience in providing technical support for technical products/services.

About the company

Please follow Eagle Eye Networks to learn more. UncannyVision, now Eagle Eye Networks is focused on developing optimized computer vision solutions that support the Eagle Eye mission of delivering secure cloud based video with artificial intelligence (AI) and analytics that make businesses more efficient and the world a safer place. Eagle Eye Networks has the only video management and artficial int ...Show More

Company Size

201-500 Employees



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