Company Overview

Welcome to EDHR, a leader in education-based recruitment, connecting skilled candidates with ideal roles in educational organizations. Based in Bangalore, we harness cutting-edge matching algorithms to support institutions in sourcing talent. Our mission is to aid the education sector by finding individuals who inspire learning and innovation, thereby enhancing impactful educational experiences. Join EDHR and explore a career that truly makes a difference in society.

Job Overview

We are seeking a motivated Telesales Executive to join our team in Bangalore Urban. As a Junior-level professional, you will play a pivotal role in our business growth. This full-time position requires a minimum of 1 to a maximum of 3 years’ experience in telesales or a related field. The role involves engaging with potential clients, understanding their needs, and driving sales through effective communication.

Qualifications and Skills

• Proven experience with CRM software (Mandatory skill) in a sales environment to manage customer interactions and data.
• Demonstrated expertise in cold calling (Mandatory skill) to develop new business opportunities through proactive outreach.
• Experience in lead generation (Mandatory skill) strategies to build a consistent sales pipeline.
• Salesforce proficiency for enhancing team collaboration and sales tracking processes.
• Experience using HubSpot CRM for customer relationship management to streamline communication and data analysis.
• Strong objection handling skills to effectively address customer concerns and close deals.
• Active listening skills to accurately understand and address client needs and propose suitable solutions.
• Proficiency in Microsoft Office Suite to prepare reports, presentations, and manage sales documents effectively.

Roles and Responsibilities

• Make outbound calls to existing and prospective clients to generate new business leads and opportunities.
• Maintain a comprehensive understanding of our services to effectively pitch to potential clients.
• Utilize CRM tools to update client information, track interactions, and report on sales activities.
• Engage in active listening to assess client needs and provide appropriate product solutions and support.
• Collaborate with the sales team to develop sales strategies and achieve company sales goals.
• Handle client objections with professionalism and provide accurate information to close sales effectively.
• Prepare sales reports and document activities, including follow-up on prospects and current clients.
• Build and maintain positive client relationships to foster loyalty and ensure satisfaction with our services.