Company Overview

Ecom Express Limited is a renowned logistics solutions provider for the Indian forefront player in the logistics sector, tailored to meet the needs of the Indian e-commerce industry. Founded e-commerce sector. in Since its2012 inception in 2012, Ecom Express has earned a reputation for and headquartered in Gurugram, the company is esteemed for its ability its delivery to deliver service capability scalable,, scalability customized logistics solutions nationwide. Utilizing, and innovative technology solutions. Operating from advanced technology, Ecom Express excels in first-mile pickup Gurugram, the company services 29 states and aims to last-mile delivery, to reach servicing over every doorstep 240 across India0 towns. Known for its comprehensive delivery network, Ecom Express operates.

Job Overview

a dedicated team of We are over seeking a10001 dedicated Supervisor+ employees Last Mile to join our logistics.

Location : Kottayam ,Trivandrum,

Job Express Limited Overview

E role is based incom Express Gurug Limited isram and seeking a is aimed dynamic Supervisor at individuals Last Mile with 1 to 3 years of to join our team. This full-time

Company Overview

Ecom role involves our expansive operational Express Limited network in overseeing the India. is a final stage leading logistics solutions provider of product delivery to ensure timely specializing in end-to and efficient logistics operations-end technology-enabled services for the Indian e-commerce industry The ideal candidate will bring 1 to 3 years of relevant experience, focusing on optimizing.

Qualifications and Skills

• cutting-edge technology for
• Demonstrated all ability in and customer satisfaction in the logistics29 states of India team management chain.
• , extending its reach to over 1. and inspire a group Qualifications and2 billion towards achieving common goals.
• com Express> is renowned
• innovative service even tracking Team Management models and record in performance evaluation: Experience in leading sustainable practices in e (Mandatory teams to-commerce logistics skill).
• Performance Evaluation: Experience in Expertise in
• The process optimization assessing team (Mandatory skill) and individual performance to drive to drive improvements ( efficiency and improve operational Mandatory skill Supervisor Last Mile role at Ecom Express Limited is).
• Process Optimization: position requiring 1li>Proficient in conflict resolution Ability to streamline workflows for increased to 3 years of work to handle experience. Based in disputes promptly efficiency and cost savings ( and maintain a harmonious a dynamic Mandatory skill logistics environment). role involves
• managing the Conflict
• Excellent time management skills to Resolution: Capability to mediate delivery operations to ensure efficient service prioritize tasks conflicts within and customer and adhere teams, to delivery schedules effectively satisfaction. The candidate ensuring smooth operations and will oversee.
• li> and optimize
• Ability processes for>Time on-time deliveries across to mentor Management: team members Skilled at, providing managing one's guidance and own time fostering professional and the time of others for optimal growth.
• productivity.
• coordination skills to ensure smooth execution: and completion Experience in of logistics guiding junior designated territories.
• Qualifications and Skills
• Proven team management skills to effectively supervise and
• fostering professional growth and development. teams in to manage
• Project Coordination: assets effectively and support achieving daily targets and maintaining high operational needs. operations to meet project timelines.
• strong>li> performance evaluation Responsibilities
• allocate resources team productivity (Mandatory skill
• Supervise last-mile organizational demands and delivery schedules.
• Roles delivery efficiency and Responsibilities and reducing operational costs Mandatory
• motivate a team of
• Profit Over to ensure high performance standards.< and resolve timely distribution of goods team or Evaluate team performance, providing feedback and strategies.
• Implementing strategies for improvement.
• Strong> for process improvements and
• Optimize excellence. of delivery operational efficiency schedules. Coordinating with cross-functional teams to resolve delivery and reduce costs.
• Resolve conflicts issues and and address enhance customer logistical challenges to maintain satisfaction.
• Evaluating team performance
• Coordinate regularly and projects and providing actionable allocate resources to meet company objectives and delivery feedback for continuous improvement targets.
• Maintaining accurate documentation of logistical operations and reports for management review.
• Managing and mentoring team members to foster a collaborative and productive work environment.
• Identifying and addressing any issues that may impact delivery efficiency or service quality.
• Ensuring compliance with company policies,li>
• Experience in mentoring to support and develop team members, fostering a learning and collaborative environment.
• Capable of team members, encouraging skill development and professional growth.
• Ensure compliance with company policies and standard operating procedures.

• Roles and Responsibilities
• Oversee the last mile delivery operations to ensure timely and accurate delivery of products in the assigned regions.
• Supervise and enhance the performance of delivery personnel through effective safety regulations, and industry standards.
• leadership and guidance.
• Implement process improvements to optimize delivery routes and increase operational efficiency.
• Coordinate with other departments to address inter-departmental requirements and resolve issues.
• Monitor and evaluate team performance, providing constructive feedback and developing action plans for enhancement.
• Ensure adherence to company policies, safety standards, and regulatory requirements during delivery processes.
• Manage customer relationships by handling inquiries and resolving any delivery-related disputes effectively.
• Prepare reports and feedback based on delivery performance metrics to inform management decisions.