Started in 2019 with strong industry leaders and a vision to change the due course of Electric Mobility adoption in India, eBikeGo was originated as a tech company & later they built proprietary technology.

Job Description 	 	  	 	 Role – Customer Support Executive (Inbound) 	 	 Location – Andheri East 	 	 Experience – Min 3 Yrs. / Salary – 18K to 22K Inhand 	 	 Requirement – 1 Position 	 	 Job Description - 	 	 •  Answers incoming customer calls regarding billing issues, product problems, service questions, 	 	 and general client concerns 	 	 •  Resolving client queries within the defined timeframe. 	 •  To resolve customer queries over the phone and/or email 	 •  Responsible for maintaining a level of professionalism with clients and working to establish a 	 	 positive rapport with every customer. 	 	 •  Update customer information in the customer service database during and after each call 	 •  Work with the management team to stay updated on product knowledge and be informed of any 	 	 • 	 	 changes in company policies 	 Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat 	 customers 	 	 •  Contact potential or existing customers to inform them about a product or service using provided 	 	  	 	 Role – Customer Support Executive (Outbound) 	 	 Location – Andheri East 	 	 Experience – Min 3 Yrs. / Salary – 18K to 22K Inhand 	 	 Requirement – 1 Position 	 	 Job Description 	 	 •  Answer questions about products or the company. 	 •  Direct prospects to the field sales team when needed 	 •  Enter and update customer information in the database 	 •  Handle grievances to preserve the company’s reputation 	 •  Maintain good client relations. 	 	 scripts 	 	  	 	 Candidate Profile (Inbound & Outbound) 	 	 •  Good Verbal & Written Communications Skills 	 •  Good Knowledge of Excel 	 •  Proven experience in a customer service role 	 •  Ability to learn about products and services and describe/explain them to prospects 	 •  Good negotiation skills with the ability to resolve issues and address complaints 	 	 

We at Vajram Electric Mobility are looking for Senior Supply Chain Executive for Pune Location. Role - Sr. Supply Chain ExecutiveExperience - 6 to 7 YrsIndustry - Only 2 Wheeler Automobile industryLocation - PuneQualification - BE/Diploma in (Electrical/ Mechanical/ Automobile) Key Responsibilities1. Vendor development for 2 wheeler components (Mech, Motors, battery, electrical, plastic and other)2. Supply Chain Management for components (Mech, Motors, battery, electrical, plastic and other)3. Warehouse Management4. Logistics Management5. Cost negotiations6. Zero based costings making7. Supplier Visits and Timely delivery8. Kaizens, 5S in all the respective areas Candidate Profile -1. Exposure of having worked in 2 wheeler industry supply chain and should have worked with Maharashtra region suppliers2. Applicant should know the 2-wheeler industry suppliers very well and have data of suppliers3. Capable of clear, accurate communication, both verbal and written especially in English.4. Must possess good documentation skills. Applicant must be open for travellingIf anyone interested Kindly call on - +91 7208953793

Vajram Electric Mobility Private Limited

Customer Service Executive

Senior Supply Chain executive