EatEasy is an online food ordering, dine in and grocery delivery platform that provides B2C and B2B service with 10,000+ restaurants, groceries, pharmacies and gift shops in UAE

Job Overview We are seeking a highly organized and friendly Front Desk Receptionist to join our team(Salon). As a Front Desk Receptionist, you will be the first point of contact for our customers and visitors. You will assist them in a professional and courteous manner, ensuring a positive experience. Qualifications and Skills <ul><li>1-3 years of experience as a Front Desk Receptionist or similar role</li><li>Excellent customer service and interpersonal skills</li><li>Proficient in English and Hindi (both written and verbal)</li><li>Strong organizational and multitasking abilities</li><li>Good computer literacy and knowledge of office software</li><li>Ability to handle high-stress situations with composure</li><li>Professional appearance and attitude</li><li>Attention to detail and strong problem-solving skills</li></ul> Roles and Responsibilities <ul><li>Greet and welcome customers and visitors with a warm and friendly demeanor</li><li>Answer and direct phone calls, inquiries, and requests</li><li>Provide accurate information about our services, products, and policies</li><li>Assist in placing and managing orders for customers</li><li>Schedule appointments and maintain calendars for staff</li><li>Handle customer complaints or concerns with empathy and professionalism</li><li>Maintain a tidy and organized front desk area</li><li>Monitor and manage visitor access and maintain security awareness</li><li>Coordinate with other departments to ensure smooth operations</li><li>Assist with administrative tasks as needed</li></ul>

Job Description:We are seeking a highly motivated and detail-oriented Onboarding and Training Specialist to join our team. As an integral part of our operations, you will play a key role in ensuring that service providers registered on our app experience a seamless onboarding process. Your primary responsibility will be to engage with these service providers, providing them with comprehensive end-to-end training to maximize their understanding and utilization of our platform. Key Responsibilities:Engagement with Service Providers:<ul><li class="ql-indent-1">Initiate contact with registered service providers and guide them through the onboarding process.</li><li class="ql-indent-1">Establish and maintain effective communication channels to address any queries or concerns.</li></ul>End-to-End Training:<ul><li class="ql-indent-1">Conduct thorough training sessions to ensure service providers have a clear understanding of our app/website functionalities.</li><li class="ql-indent-1">Provide step-by-step guidance on utilizing features and tools available on our platform.</li></ul>Retraining and Ongoing Assistance:<ul><li class="ql-indent-1">Identify areas where service providers may need additional assistance or retraining.</li><li class="ql-indent-1">Offer continuous support and assistance to help them navigate through the app/website effortlessly.</li></ul>Mediation and Collaboration:<ul><li class="ql-indent-1">Act as a liaison between service providers and account managers to facilitate a smooth onboarding process.</li><li class="ql-indent-1">Collaborate with account managers to address any issues or concerns raised by service providers.</li></ul>Documentation:<ul><li class="ql-indent-1">Maintain detailed records of interactions with service providers, including training sessions and assistance provided.</li><li class="ql-indent-1">Report feedback and recurring issues to improve overall user experience.</li></ul>Qualifications:<ul><li>Proven experience in customer service, training, or onboarding roles.</li><li>Strong communication and interpersonal skills.</li><li>Ability to explain complex concepts in a clear and concise manner.</li><li>Detail-oriented with excellent organizational skills.</li><li>Familiarity with app/website navigation and troubleshooting.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and dynamic work environment.</li></ul> If you are passionate about helping others succeed and thrive in a tech-driven environment, we invite you to join our team and contribute to the success of our service providers on our innovative platform. Apply now to be part of a company dedicated to fostering excellence and empowering our partners.

Company Overview EatEasy is an online food ordering, dine in, and grocery delivery platform that provides B2C and B2B services. With over 10,000 restaurants, groceries, pharmacies, and gift shops in the UAE, we are a leading player in the market. Our mission is to provide convenient and reliable services to our customers, while ensuring a seamless experience for our partner businesses. Job Overview We are seeking a Manager to join our team at EatEasy - Order Food &amp; Grocery Online. As a Manager, you will play a key role in overseeing and managing the daily operations of a team of 10 employees. This is a mid-level position requiring 4 to 6 years of experience. The job is located in Bangalore, Karnataka, India and is a full-time position. Qualifications and Skills <ul><li>4 to 6 years of experience in a similar role, preferably in the e-commerce or food delivery industry.</li><li>Strong team management and leadership skills, with the ability to motivate and guide a team towards achieving goals.</li><li>Excellent communication and interpersonal skills to effectively collaborate with internal teams and external partners.</li><li>Proven track record in implementing and enforcing policies and procedures to ensure operational efficiency.</li><li>Strong analytical and problem-solving skills to identify areas for improvement and propose effective solutions.</li><li>Ability to handle multiple tasks and prioritize work in a fast-paced environment.</li><li>Proficiency in report writing and data management.</li><li>Bachelor's degree in business administration or a related field.</li></ul> Roles and Responsibilities <ul><li>Manage and oversee the day-to-day operations of our data team for our delivery platform in UAE.</li><li>Ensure the smooth functioning of our services by coordinating with various teams and departments.</li><li>Implement and enforce company policies and procedures to maintain operational efficiency and consistency.</li><li>Monitor and analyze key performance metrics to identify areas of improvement and implement necessary changes.</li><li>Manage a team of employees, including hiring, training, and conducting performance evaluations.</li><li>Collaborate with cross-functional teams to develop and execute strategies for business growth.</li><li>Build and maintain strong relationships with partner businesses to ensure their satisfaction and loyalty.</li><li>Handle customer escalations and resolve any issues or complaints in a timely and satisfactory manner.</li><li>Stay up-to-date with industry trends and developments to identify opportunities for innovation and growth.</li></ul>

Company Overview EatEasy is an online food ordering, dine in, and grocery delivery platform that provides B2C and B2B services with 10,000+ restaurants, groceries, pharmacies, and gift shops in UAE. With a dedicated team and a customer-centric approach, EatEasy aims to provide a seamless and convenient online ordering experience. As a fast-growing e-commerce company, EatEasy is constantly innovating and expanding its services to cater to the growing needs of its customers. Job Overview We are seeking a talented and experienced Data Manager to join our team at EatEasy - Order Food &amp; Grocery Online. As a Data Manager, you will be responsible for managing and analyzing large datasets to drive effective decision-making and business growth. You will play a key role in organizing, cleansing, and transforming data into meaningful insights that will drive strategic initiatives and optimize business performance. This is a full-time position based in Bangalore, Karnataka, India. Qualifications and Skills <ul><li>Bachelor's degree in Computer Science, Data Science, or a related field.</li><li>1-3 years of experience as a Data Manager or a similar role.</li><li>Strong knowledge of data management concepts, principles, and best practices.</li><li>Proficiency in data analysis and reporting tools, such as Microsoft Excel.</li><li>Experience in team management and collaboration.</li><li>Excellent problem-solving and analytical skills.</li><li>Ability to communicate complex data insights effectively.</li><li>Experience in data governance and implementation of data policies is a plus.</li></ul> Roles and Responsibilities <ul><li>Manage and analyze large datasets, ensuring data quality, accuracy, and completeness.</li><li>Develop and implement data management strategies and processes to optimize data integrity and reliability.</li><li>Design and maintain databases, data models, and data architectures.</li><li>Collaborate with cross-functional teams to understand data requirements and support business initiatives.</li><li>Create and maintain data documentation and data dictionaries.</li><li>Identify data trends, patterns, and insights to support decision-making processes.</li><li>Generate regular reports and provide actionable insights to stakeholders.</li><li>Ensure compliance with data privacy and security regulations.</li><li>Stay up-to-date with industry trends and best practices in data management.</li></ul>

Job Summary:<ul><li>As the Data Manager, your primary responsibility is to distribute tasks effectively among the team on a daily basis.</li><li>Ensure that each team member is clear about their assigned duties and timelines.</li><li>Sharing Previous Day Data Report with Ops Manager: It is crucial to compile and share a comprehensive report summarizing the previous day's data activities with the Operations Manager.</li><li>Acknowledging Issues Reported by Other Teams: Promptly acknowledge and address any issues reported by other teams related to data management.</li><li>Keeping Track of Reported Issues: Maintain a systematic record of all reported issues, their status, and the actions taken to address them.</li></ul> Responsibilities:Develop and implement data management policies, procedures, and standardsEnsure data accuracy, integrity, and security by establishing data quality control measuresOversee the collection, storage, and organization of data using appropriate databases and systemsCollaborate with other teams to optimize data systems.Monitor and evaluate data management processes to identify areas for improvement and implement necessary changesTrain and educate staff members on data management best practices and data governance policiesStay up to date with industry trends and advancements in data management technologies Requirements:Master's degree preferredProven experience as a data manager or in a similar roleStrong knowledge of data management principles, practices, and techniquesKnowledge of data governance and data protection regulationsExcellent analytical and problem-solving skillsExcellent communication and interpersonal skillsMust be able to delegate tasks to the team and manage the team overall