DTDC Express Ltd is one of Indias leading integrated express logistics company offering domestic and international services. DTDC offers a comprehensive range of technology-enabled logistics services, serving a wide spectrum of customers across diverse industry verticals. Today, DTDCoperates Indias largest physically accessible express logistics network and has over 14,000 exclusive channel partners which contribute to its sales and service capabilities.

The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and dismissing any employees at the branch.&nbsp;&nbsp;Responsibilities Responsible for ensuring 100% adherence to Branch Operation SOP. Responsible for maintaining the Service level of the Branch for all productsincluding e-commerce &amp;amp; B2B surface consignments. Monitoring &amp;amp; ensuring timely arrival and departure of vehicles from the branch Responsible for all DP pickup and Connection. Must ensure that all the customer queries arising out of the branch is resolved onthe same day. Visiting all new clients along with Sales team to explain them SOP, set pickup timeand allocation of staff. Managing the cost budget of the branch and upkeep of branch infrastructure Play the role of administrative supervisor to all branch personnel Qualifications Graduate (minimum)3 – 5 years in e-commerce / logistics / delivery business Experience in handling cross functional teams Experience in project implementation &amp;amp; change management

Hiring customer support executive for Chamrajpet location interested candidate can mail @ hr.bangalore@dtdc.com or what's app on (7483512452) <ul><li>We are looking for a qualified Customer Support Executive .</li><li>To be successful as a customer support executive, you should display excellent interpersonal and communication skills</li><li>&nbsp;&nbsp;Overseeing the customer service process.</li><li>·&nbsp;Resolving customer complaints brought to your attention.</li></ul>

We are looking for "Customer Relationship Management Executive" for Chamarajpet location. interested can share your updated CV @ hr.bangalore@dtdc.com (7483512452). Required: Should have good communication skills(English, Kannada and Hindi)Should be Minimum Graduate(Any graduate)Good to have experience or knowledge on customer relationship Management, resolving Quires of the clients.Client coordination.Customer service

JD -Roles and Responsibilities 1• Revenue Generation &amp; support to CP2• Identification of opportunities for expansion and client management experience required3• Monitor Franchisee are following company's branding policy4• Timely support to CP to reach sales target5• Franchisee Development - Network upkeep &amp; Expansion6• Proven track record of sales or&nbsp;channel&nbsp;sales in service industry7• Team management and hands on excel is must8• Customer focused Desired Candidate Profile&nbsp;Preferred Industry -&nbsp;Logistics &amp; Supply chain, Telecom, FMCGMinimum 6 months - 1 yr experience on&nbsp;channel&nbsp;sales

We are hiring Channel Management Officer for Bangalore(Hoskote/Bommanahalli/Domlur/Chamarajpet/Sarakki)Interested can revert to me with your updated CV @ recruitment.blr@dtdc.com/6363847218. Job Summary:Should possess subject matter knowledge to solve complex business problems within guidelines and recommends appropriate solutions. Implement independent judgment within defined policies and practices to identify and select a solution. Works on issues of diverse scope and complexity. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues. Key Responsibilities:<ul><li>Serves as the expert to the partner for complex information regarding product, services, and promotions</li><li>Establishes and maintains account plans to promote sales growth</li><li>Creates, fills-in and manages DTDC funnel for deals/opportunity with partners and transforms potential leads into joint sales activities</li><li>Effectively position value proposition to win new customers through signups &amp; retain existing customers by renewing Accounts taking appropriate price hikes wherever applicable</li><li>Establishes relationship with partner at all organization levels including senior executives</li><li> </li><li> </li></ul>

DTDC Express Limited

Branch Manager

Customer Support Executive

Customer Relationship Management Executive

Channel Management officer

Channel Management Officer