Company Overview

Direct Watts SET Pvt Ltd, operating under the brand Solar Roofs, is a leading solar energy solutions provider headquartered in Chandigarh, India. With a strong presence in Dehradun, our company specializes in the design, installation, and maintenance of rooftop solar power systems tailored for both domestic and commercial clients. We are dedicated to advancing India's solar revolution by delivering innovative and sustainable energy solutions that promote environmental preservation and reduce energy costs.

Job Overview

Direct Watts SET Pvt Ltd is seeking a dynamic and motivated Telecaller to join our team in Dehradun. This role is perfect for a fresher who is eager to begin their career in the renewable energy sector. The position is open to candidates looking for full-time or freelance engagement. The ideal candidate should possess excellent communication skills and have between 0 to 1 year of work experience.

Qualifications and Skills

• Proficiency in CRM software to efficiently manage and track customer interactions.
• Expertise in persuasive communication to effectively convey the benefits of solar solutions to potential clients.
• Active listening skills to understand client needs and provide appropriate solutions (Mandatory skill).
• Experience in cold calling to initiate and maintain customer relationships (Mandatory skill).
• Ability to perform data entry accurately to maintain and update client records (Mandatory skill).
• Experience with Salesforce to streamline communication and follow-up processes.
• Strong time management skills to handle multiple tasks and prioritize work efficiently.
• Proficiency in objection handling to address client concerns and objections effectively.

Roles and Responsibilities

• Conduct outbound calls to potential clients to introduce and promote solar energy solutions.
• Inform existing and potential customers about the benefits and features of our solar products.
• Schedule appointments for the sales team by qualifying leads and providing detailed information.
• Update and maintain CRM software with accurate and relevant client information and interaction details.
• Achieve daily, weekly, and monthly call targets set by the management team.
• Work collaboratively with the sales team to develop efficient communication strategies.
• Handle client inquiries and provide thorough solutions and follow-up to ensure satisfaction.
• Attend regular training sessions to stay updated on product knowledge and telecalling best practices.