Conceived as the global gateway for the growing IT professionals in North East India we take pride in offering world class IT-enabled services. With humble beginning in 2015, we have grown to support clients from across the globe.

Dhrupad IT strongly believes in following business and professional ethics and strives to deliver the best support services and customer delight every time. This is why Dhrupad Technologies has been able to retain 90% of our customer base since inception. The team that powers Dhrupad Technologies is a streamlined group of highly trained and experienced Technology experts. Each member in the current team brings along more than 8 years of IT and corporate experience on an average.

<h2>Job description:</h2> We are currently seeking a&nbsp;remote female&nbsp;candidate to handle front desk phone calls for our clinic in&nbsp;Delaware, USA.- The ideal candidate for this role would have mid-level experience in handling front desk /reception calls for US customers or strong experience in a customer service role for US customers.- Candidates who do not have considerable experience working with US customers need not apply.- This is a&nbsp;full-time work from home position&nbsp;with expected working hours of&nbsp;40&nbsp;hours per week.- Work timings will be&nbsp;Monday to Friday 7:30 PM to 3:30 AM IST.- Responsibilities include answering phone calls, scheduling appointments, and providing general information to patients.- Strong communication and customer service skills are required.-&nbsp;Familiarity with medical terminology and the healthcare industry is a plus.- The candidate must be able to multitask, prioritize tasks, and work in a fast-paced environment.- Attention to detail and the ability to maintain confidentiality are essential.- If you have experience in handling front desk calls and are looking for a full-time position , we would love to hear from you.Job Type: Full-timeSalary: ₹20,000.00 - ₹30,000.00 per month

<h2>Job description:</h2>Job Location: Remote(WFH), Onsite(If stays in Assam) (as per preference)Experience: Minimum 6 months in US Medical BillingGender: No preferencePosition Level: 1-4 yearsIndustry Expertise: Software, Sales, Pharmacy experience not required.Responsibilities:<ul><li>Previous experience in US Medical Billing (minimum 6 months).</li><li>Proficiency in payment posting, claims processing, and accounts receivable functions.</li><li>Knowledge of healthcare billing procedures and insurance claims.</li><li>Strong attention to detail and accuracy in data entry.</li><li>Ability to work independently and collaboratively in a team environment.</li></ul>Additional Information:<ul><li>This role is open to candidates of all genders.</li><li>Industry experience in Software, Sales, or Pharmacy is not required.</li><li>The position offers flexibility for remote or onsite work.</li></ul>Job Type: Full-timeSalary: ₹16,000.00 - ₹30,000.00 per month

Company Overview Dhrupad Technologies is a leading IT services provider in North East India. We pride ourselves on offering world-class IT-enabled services and delivering customer satisfaction. With a highly skilled and experienced team, we have successfully served clients from around the globe since our establishment in 2015. Job Overview We are seeking a skilled Frontend Developer to join our team at Dhrupad Technologies. As a Frontend Developer, you will be responsible for creating user-friendly web applications and interfaces. The ideal candidate will have 2 to 3 years of experience in frontend development and will be familiar with the latest web technologies. This is a full-time position based in Guwahati, Assam, India. Qualifications and Skills <ul><li>1 to 3 years of experience in frontend development</li><li>Proficiency in HTML, CSS, and JavaScript</li><li>Experience with frontend frameworks such as React or Angular</li><li>Knowledge of version control systems (e.g., Git)</li><li>Familiarity with responsive design principles</li><li>Strong problem-solving skills</li><li>Excellent communication and collaboration abilities</li></ul> Roles and Responsibilities <ul><li>Develop user-friendly web applications and interfaces using HTML, CSS, and JavaScript</li><li>Collaborate with the design team to implement UI/UX designs</li><li>Optimize website performance and ensure cross-browser compatibility</li><li>Troubleshoot and debug frontend issues</li><li>Stay up-to-date with the latest web technologies and industry trends</li></ul> SALARY IS NEGOTIABLE...

Company Overview Dhrupad Technologies is a leading IT services provider based in Guwahati, Assam. Since our inception in 2015, we have been offering world-class IT-enabled services to clients from across the globe. With a focus on business and professional ethics, we strive to deliver the best support services and ensure customer delight. We have a dedicated team of highly trained and experienced technology experts. Job Overview We are looking for a Customer Support Associate to join our team at Dhrupad Technologies. As a Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Guwahati, Assam, India. Qualifications and Skills <ul><li>1 to 3 years of experience in customer support or a related role</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to multi-task and prioritize tasks effectively</li><li>Demonstrated empathy and customer-centric approach</li><li>Ability to work in a fast-paced and dynamic environment</li><li>Strong attention to detail and organizational skills</li></ul> Roles and Responsibilities <ul><li>Handle customer inquiries and resolve issues via email, and live chat</li><li>Provide excellent customer service and ensure customer satisfaction</li><li>Identify and escalate priority issues and ensure they are resolved promptly</li><li>Maintain a high level of product knowledge to effectively assist customers.</li></ul>

Company Overview Dhrupad Technologies is a leading IT services provider based in Guwahati, Assam. Since our inception in 2015, we have been offering world-class IT-enabled services to clients from across the globe. With a focus on business and professional ethics, we strive to deliver the best support services and ensure customer delight. We have a dedicated team of highly trained and experienced technology experts. Job Overview We are looking for a Customer Support Associate to join our team at Dhrupad Technologies. As a Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Guwahati, Assam, India. Qualifications and Skills <ul><li>1 to 3 years of experience in customer support or a related role</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to multi-task and prioritize tasks effectively</li><li>Demonstrated empathy and customer-centric approach</li><li>Ability to work in a fast-paced and dynamic environment</li><li>Strong attention to detail and organizational skills</li></ul> Roles and Responsibilities <ul><li>Handle customer inquiries and resolve issues via email, and live chat</li><li>Provide excellent customer service and ensure customer satisfaction</li><li>Identify and escalate priority issues and ensure they are resolved promptly</li><li>Maintain a high level of product knowledge to effectively assist customers.</li></ul>

Dhrupad Technologies

Medical Receptionist

Medical Biller

Frontend Developer

Customer Support Associate

Customer Support Associate