Knowledge, Skills and abilities-

· Very Strong written and verbal communication skills (English)

· Customer/ Client Handling Skills

· Experience in any product/process training

· Open to Work in 24X7, 6 days working Rotational

Job Responsibilities-

· Will be responsible to train new hire and deliver the required number of resources to production.

· Ensure successful execution of training needs

· Measure product and process training effectiveness

· Send reports/MIS to the Operations team on the progress/pending status of activities

· Review content at regular intervals to ensure all updates are incorporated

· Participate in Internal & External Calibrations

· Manage Knowledge Check for New Hires & Production Staff

· Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.