Client Servicing Executive

We are looking for a Client Servicing Executive with a client-centric approach to manage relationships, lead projects, and oversee event planning and execution. The ideal candidate will have strong communication, organizational, and strategic planning skills.

Key Responsibilities:

Client Interaction & Relationship Management:

• Handle inquiries from all venues and promptly schedule introductory calls with clients.
• Confirm initial briefings, schedule and conduct the first client meeting to establish project scope.
• Communicate the company's portfolio, services, and expertise to align with client needs and expectations.
• Maintain and nurture ongoing relationships with clients, ensuring consistent satisfaction and engagement.

Research & Creative Input:

• Stay updated on industry trends and internal themes to discuss the most relevant and current ideas with clients.
• Conduct thorough research to understand client requirements and translate those into actionable ideas.
• Develop tailored presentations that align with client expectations and highlight creative solutions.

Sales & Budget Management:

• Collaborate with the quotation team and Head of Department to create accurate and competitive proposals.
• Lead discussions with clients to finalize budgets, themes, and other crucial project elements.
• Conduct follow-ups post-quotation to ensure prompt client decisions and deal closures.

Project Ownership & Delegation:

• Delegate project execution to the respective project team while ensuring clear communication of client expectations.
• Take ownership of the client’s vision, overseeing the event planning process from ideation to execution, ensuring alignment with budget and timelines.

Vendor & Artist Coordination:

• Identify and source artists or additional vendors when required, ensuring quotations and terms align with project scope and budget.
• Collaborate with external stakeholders to guarantee smooth event execution and maintain positive working relationships.

Kindly Contact

HR || Team || 9265966493