Responsibilities:

• Serve as the lead point of contact for all Client account management matters.

• Build and maintain strong, long-lasting client relationships.

• Participate in client meetings, take briefs, and communicate with various teams; be a part of the strategy pitch.

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

• Meet clients regularly to ensure the monthly plan of action and deliverables are met.

• Clearly communicate the progress of monthly/quarterly initiatives to clients.

• Forecast and track key account metrics.

• Assist with challenging client requests or issue escalations as needed.

• Handle basic social media responsibilities.

• Prepare monthly reports.

• Create lead presentations for prospective projects.

• Maintain an accurate record of all existing and potential clients.

• Respond to client inquiries in a timely and professional manner.

Key Skills

• Outstanding customer service, project management, and report writing skills to help the company continue to drive exceptional results

• Have good command over language & should be able to steer a conversation

• Someone who is immensely confident when it comes to speaking on calls & presentations

Kindly Contact

HR || Team || 9265966493