Key Responsibilities

• Client Interaction:
• Answering client inquiries and resolving issues. 
• Providing information about products, services, or policies. 
• Handling complaints and ensuring client satisfaction. 
• Account Management:
• Maintaining accurate client records and data. 
• Processing transactions and ensuring proper documentation. 
• Assisting with account opening and maintenance. 
• Communication:
• Acting as a point of contact for clients, both internally and externally. 
• Maintaining clear and effective communication with clients and colleagues. 
• Other Duties:
• Scheduling and preparing for client meetings. 
• Managing projects related to client service. 
• May involve tasks like preparing reports or presentations. 

Skills and Qualities:

• Strong Communication Skills: The ability to effectively communicate with clients, both verbally and in writing. 
• Customer Service Skills: Empathy, patience, and the ability to handle difficult situations. 
• Organizational Skills: Maintaining accurate records and managing multiple tasks efficiently. 
• Problem-Solving Skills: Identifying and resolving client issues effectively. 
• Attention to Detail: Ensuring accuracy in all tasks and documentation. 
• Technical Proficiency: Proficiency in relevant software and systems. 
• Industry Knowledge: Depending on the industry (Ad and marketing Agencies)

(1 to 2 Year Experience in Client pitch or Presentation with them)

Kindly Contact On

HR || Team || 9265966493