Launched in 2006, Croma was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade since its inception,  Croma has almost become synonyms for all electronics needs, with its tech-savvy staff, product range, online presence and the will to help customers. 

Bringing alive the promise of a âBrighter Every Dayâ for its customers, Croma offers its customers a world-class ambience to shop both in-store and online at www.croma.com and also allows for a seamless âomni-channelâ shopping experience that lets a customer enjoy the best of both the online &amp; the offline worlds. With over 6000 products across 200 brands with 110+ stores across 68 major cities of India, Croma ensures that for each customer, a Brighter Tomorrow begins Today! From the newlywed couple setting up their house to the son reducing his motherâs burden with a washing machine; from the daughter gifting her parents a new LED TV to the newly promoted manager buying an inverter air-conditioner to make the summer bearable, Croma ensures that customers always get âMore for their Moneyâ!

With this intent to delight customers all along, Croma launched its own label products in 2008. Brand Croma stands for â Life, More Beautiful; the promise is based not just on the beauty in the way they look but also the value they offer to a customerâs life. The range is a perfect fit, for those who desire a completely feature-packed and quality product. 

Croma is a brand of Infiniti Retail Ltd., which is a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group


Company OverviewLaunched in 2006, Croma was the first large format specialist retail store in India catering to all multi-brand digital gadgets and home electronic needs. Over the years, it has become synonymous with electronics needs, combining a tech-savvy staff, wide product range, and a seamless omni-channel shopping experience. Croma features over 6000 products across 200 brands in 110+ stores across 68 cities. A wholly-owned subsidiary of Tata Sons, Croma remains committed to offering ‘More for their Money’ to every customer via http://www.croma.com. Job OverviewWe are seeking a Sales Specialist to join our dynamic team at Croma in Vapi. This is a full-time entry-level position ideal for a fresher, with 0 to 1 year of work experience. The Sales Specialist will play a critical role in driving sales, assisting customers, and maintaining the high standards of our retail operations. Qualifications and Skills<ul><li>Negotiation (Mandatory skill): Ability to negotiate effectively with customers to close sales and build lasting relationships.</li><li>Communication (Mandatory skill): Excellent verbal and written communication skills to interact with customers clearly and professionally.</li><li>Relationship Building (Mandatory skill): Proven ability to build and maintain strong customer relationships.</li><li>Product Knowledge: In-depth understanding of the electronic products available in-store to provide accurate information and recommendations to customers.</li><li>Closing: Proficiency in closing sales deals and ensuring customer satisfaction with their purchase decisions.</li><li>Prospecting: Capability to identify potential customers and new sales opportunities within the store's clientele.</li><li>Customer Service: Commitment to providing exceptional customer service and addressing customer queries and concerns effectively.</li><li>Time Management: Ability to manage time efficiently to meet sales targets and assist multiple customers simultaneously.</li></ul> Roles and Responsibilities<ul><li>Assist customers with their electronic needs, providing product information and advice based on their requirements.</li><li>Achieve sales targets by effectively closing sales and handling transactions.</li><li>Maintain thorough product knowledge and stay updated with the latest market trends and product launches.</li><li>Build and maintain strong relationships with customers to encourage repeat business.</li><li>Handle customer inquiries and resolve any issues to ensure a positive shopping experience.</li><li>Keep the store well-organized and presentable by arranging products and maintaining inventory.</li><li>Collaborate with team members and management to improve sales strategies and customer service initiatives.</li><li>Participate in regular training sessions and workshops to enhance skills and knowledge.</li></ul>

Company OverviewLaunched in 2006, Croma was the first one-of-its-kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade since its inception, Croma has almost become synonymous with all electronics needs, with its tech-savvy staff, product range, and online presence. Croma offers a seamless omni-channel shopping experience, with over 6000 products across 200 brands and 110+ stores in 68 major cities of India. Croma is a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, and is headquartered in Chennai. Job OverviewCroma is seeking a Senior Department Manager for our stores located in Surat, Navsari, Vapi, Valsad, and Bardoli. This is a full-time position for an experienced professional with up to 10 years of relevant work experience in the retail industry. The ideal candidate will have exceptional organizational, communication, and attention to detail skills. Qualifications and Skills<ul><li>Organizational skills (Mandatory skill): Ability to organize and manage inventory, store layout, and other managerial tasks efficiently.</li><li>Communication skills (Mandatory skill): Excellent verbal and written communication skills to interact with customers, staff, and stakeholders effectively.</li><li>Attention to detail (Mandatory skill): Keen eye for details to ensure the store's operations are smooth and efficient.</li><li>Time management: Ability to prioritize tasks and manage time effectively to meet deadlines and store goals.</li><li>Problem-solving: Proactive approach in identifying and resolving issues that may arise in day-to-day operations.</li><li>Administrative skills: Proficiency in administrative tasks such as record-keeping, scheduling, and reporting.</li><li>Ability to multitask: Capability to handle multiple responsibilities simultaneously without compromising on quality of work.</li><li>Team collaboration: Strong team player with the ability to work collaboratively with diverse team members.</li></ul> Roles and Responsibilities<ul><li>Oversee daily store operations including staffing, inventory management, and customer service.</li><li>Ensure the store meets sales targets and profitability goals.</li><li>Maintain high standards of visual merchandising and store presentation.</li><li>Manage and mentor store staff to ensure a productive and customer-friendly environment.</li><li>Implement and enforce company policies and procedures.</li><li>Handle customer inquiries and complaints to ensure high levels of customer satisfaction.</li><li>Analyze sales data and market trends to make informed decisions and improve store performance.</li><li>Coordinate with the head office for stock replenishment, promotions, and other store-related activities.</li></ul>

Company OverviewInfinity Retail Limited (Croma) Tata Group is a retail company headquartered in Mumbai, Maharashtra, India. With 51-200 employees, Infinity Retail Limited is a leader in the retail industry, offering a wide range of consumer products and services. For more information, visit our website at <a href="https://www.croma.com" rel="noopener noreferrer" target="_blank">www.croma.com</a>. Job OverviewWe are seeking a Mid-Level Customer Service Specialist to join our team in Surat. This full-time position requires a motivated individual with excellent communication skills and the ability to manage multiple tasks efficiently. The ideal candidate will possess a strong attention to detail and demonstrate exceptional time management abilities. Qualifications and Skills<ul><li>Excellent communication skills (Mandatory skill)</li><li>Proficient time management skills (Mandatory skill)</li><li>Keen attention to detail (Mandatory skill)</li><li>Effective problem-solving abilities to address customer queries and concerns</li><li>Empathy to understand and assist customers with diverse issues</li><li>Patience to handle challenging interactions in a professional manner</li><li>Strong conflict resolution skills to manage and resolve customer complaints</li><li>Adaptability to work in a dynamic retail environment and accommodate varying customer needs</li></ul> Roles and Responsibilities<ul><li>Provide exceptional customer service to clients through various communication channels</li><li>Handle customer inquiries, complaints, and feedback efficiently and professionally</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with team members to ensure high-quality service delivery</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Identify and escalate priority issues to the appropriate personnel</li><li>Stay updated on product information, policies, and company services</li><li>Contribute to continuous improvement initiatives within the customer service department</li></ul>

Croma&nbsp;Retail is one stop destination for online shopping in India. Buy online all the products that you need here. Shop online in India through&nbsp;Croma&nbsp;Retail&nbsp;...Croma brings you the best Home Appliances to make your everyday&nbsp;work easier. Croma a TATA ENTERPRISE is Hiring for Chennai location at OMR PremisesJob openings1.customer service Desk2.Customer service specialist3.Back Doc controller4.Assistant Department Manager. Freshers can also apply for the above mentioned positions in sales.