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Voice Process Associate

Bangalore Urban
Bangalore
Full-Time
Fresher: Less than 1 year
16K - 20K (Per Month)
Posted on Apr 30 2024

About the Job

Skills

Good Communication Skills
Interpersonal Skills
Customer Service
Basic Computer Knowledge
Time Management
Teamwork

Outbound Calling: Place outbound calls to individuals or businesses to promote services.Engage with prospects in a friendly and persuasive manner.Present information about products or services to potential customers.Highlight key features and benefits to generate interest.Present information about products or services to potential customers.Highlight key features and benefits to generate interest.

Overcome Objections: Address concerns or objections raised by prospects.Provide additional information to alleviate doubts and encourage a positive response.

Maintain Records:Keep accurate and detailed records of calls, including outcomes and follow-up actions.Update customer information in the database.

Follow-up Calls:Conduct follow-up calls to nurture leads .Build and maintain a rapport with potential customers.

Customer Feedback:Gather feedback from customers and relay it to the relevant teams.

About the company

One stop solution for all financial service. like Credit score improvement,issuening credit cards,loan assistance and so on

Industry

Financial Services

Company Size

201-500 Employees

Headquarter

Bengaluru

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