COVAL INFOSYSTEM Pvt. Ltd. specialises in providing Software development, technical support and business process outsourcing services for companies worldwide. COVAL INFOSYSTEM Pvt. Ltd is not just a service provider but also a committed partner who makes valuable difference to your business. With a customer  focused approach, desire to understand customer business & identify the right solutions, we act as a one stop shop for business process outsourcing from India. We promise you significant cost savings, and improve and maintain the quality of service delivery. In COVAL INFOSYSTEM Pvt. Ltd with composed of a management team with extensive BPO experience we are in well position to be a partner and co-inventor to business in their transformation journey, identify new growth, opportunities and facilitate their foray into sectors and markets.

Job Title: Technical Support Specialist / Customer care specialist Location: Jaipur Job Summary:We are seeking dedicated graduates, both freshers and those with technical support/troubleshooting experience, to join our dynamic team as Technical Support Specialists. The ideal candidate should be aged between 18 to 35 years, eager to work 100% from the office, and flexible to work in various shifts to support our EMEA customers. Key Qualifications:- Degree in a relevant field or equivalent experience.- Fluent in spoken English (Versant B2 level) with basic technical knowledge.- Proven technical knowledge, sales acumen, and a customer service mindset.- Ability to work 8.5 hours of production with an additional one-hour break.- Availability to work in shifts, with transport provided during odd hours. Training &amp; Development:Successful candidates will undergo a 2-month training period to fully equip them with the necessary skills for the role. Work Schedule:This is a full-time position with a 5-day work week. We offer a competitive package, comprehensive training, and the opportunity to work in a supportive environment. If you are passionate about technology and customer service, we encourage you to apply. Application process – If interested, please reply “YES” with your updated resume, our team will call you and align you for interview.

Language: English and Hindi• Handle inbound and&nbsp;as well as customer concerns and queries• Contacting existing customers as well as prospective customers• Asking questions to the customer and understanding their need• Resolving queries and issues related to the products and services• No sales target no pressure. One of most leading multi national company is aggressively hiring for the job profile of Domestic BPO Executive for 50 open positions at Hebbal Kempapura&nbsp;Bengaluru, Karnataka 560024 . Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 18500 CTC INR which can go up to 23000 CTC INR. The salary offered will depend on your skills, experience, and performance in the interview.

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.&nbsp;&nbsp;Responsibilities<ul><li>Build effective relationships with associates, peers and supervisor to develop a high performing team</li><li>Analyze reporting and business trends to make strategic decisions to drive results</li><li>Directly supervise the business, ensuring, and maintaining high quality standards</li><li>Consistently assess and provide ongoing performance feedback to all levels of team members</li></ul> Qualifications<ul><li>Minimum high school education or equivalent</li><li>2+ years' of retail or equivalent management experience</li><li>Strong verbal or written communication skills.</li></ul>

We are seeking a driven Agency Manager to lead agency performance. The agency manager's responsibilities include identifying weaknesses and drawing up improvement plans, setting and meeting monthly targets, and liaising with clients to ensure improved service and product delivery. You should be able to clearly communicate any performance concerns to management and make recommendations. To be successful as an agency manager, you should have excellent interpersonal and organizational skills. A first-class agency manager should be able to inspire and motivate their team while maintaining a good image of the agency's brand. manisha.patels0803@gmail.com (Interested candidates Please do share your Resume on above Mail id or else you connect on 8126464571 Thank you.)

We are seeking a driven Agency Manager to lead agency performance. The agency manager's responsibilities include identifying weaknesses and drawing up improvement plans, setting and meeting monthly targets, and liaising with clients to ensure improved service and product delivery. You should be able to clearly communicate any performance concerns to management and make recommendations. To be successful as an agency manager, you should have excellent interpersonal and organizational skills. A first-class agency manager should be able to inspire and motivate their team while maintaining a good image of the agency's brand.

Coval Infosystem Pvt Ltd