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international BPO

Mohali
Full-Time
Junior: 1 to 3 years
2L - 7L (Per Year)
Posted on Feb 02 2023

About the Job

Skills

Leadership
Communication
Safety Regulations
Daily Operations
Operations
Management
Train Employees
  • conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  • catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
  • curating streamlined email and social media communication mediums for offers, updates and much more
  • dealing with customer issues and churning out an easy-to-follow solution
  • managing payment and delivery of customer orders
  • helping customers choose the right product for their requirements and budget
  • handling customer concerns and complaints in a timely manner
  • informing customers of upcoming promotions or deals
  • establishing a positive rapport with all clients and customers in person or via phone
  • forming reports based on customer satisfaction statistics and helping their team to develop new skills
  • fixing appointments based on the availability of customers and clients
  • interacting with customers to ensure they have a desirable and shareable experience

About the company

Leading technology and recruitment company..!! ConsciousFoundation.com Innovating Opportunities..!! Ph | Whatsapp 9887380087

Industry

Computer Software

Company Size

11-50 Employees

Headquarter

Jaipur

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