international BPO
international BPO38
Applications
38
Applications
Mohali
Full-Time
Junior: 1 to 3 years
₹ 2L - ₹ 7L (Per Year)
Posted on Feb 02 2023
Not Accepting Applications
About the Job
Skills
Leadership
Communication
Safety Regulations
Daily Operations
Operations
Management
Train Employees
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- curating streamlined email and social media communication mediums for offers, updates and much more
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience
About the company
Leading technology and recruitment company..!!
ConsciousFoundation.com
Innovating Opportunities..!!
Ph | Whatsapp 9887380087
Leading technology and recruitment company..!!
ConsciousFoundation.com
Innovating Opportunities..!!
Ph | Whatsapp 9887380087
Industry
Computer Software
Company Size
11-50 Employees
Headquarter
Jaipur